Book Budget hire cars in Arlington

Reviews for Budget in Arlington

Recent reviews

Traveller rating

Wonderful

20

Very Good

9

Good

2

Okay

4

Fair

1

Mediocre

0

Poor

27

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car was cleanpick up and drop

get the carcar smelled

returned the carcustomer service

car availablecar was dirty

friendly staff

2.0

The car overheated because there was not enough cooling liquid in the car so we had to pull over on the side of the highway. Budget road sided asssistance was not helpful because they wanted us to wait several hours in 90 degree heat for a tow truck to come. Customer service was also rude and not helpful when we asked for a refund for the vehicle that did not work properly.Reviewed 30 Jun 2024

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6.0

The first truck stank of cigarette smoke. The agent tried to get us a different truck, but it was parked in. Then he left, and we were given the same smoky truck. Finally, an hour and fifteen minutes after arriving, we had our vehicle. The truck had many broken glass bits all over the bed and back seat. We did not get cut, but we did get to put a knee and hand on the glass a few times. Overall, it was ok. The truck did its job. Drop-off was super easy.Reviewed 27 Jun 2024

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4.0

We had to wait 45 minutes under the sun with no explanationsReviewed 4 Jun 2024

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10.0

We arrived at a very busy time but every member of the staff was friendly, kind, and helpful. The vehicle reserved for us was a little too small because our sons are 6’7 and 6’5 but the attendant didn’t even blink an eye. She said give me a sec and she found us a Ford Expedition which was perfect leg room for our giants ;). We weren’t the only ones who had special requests but through it all were so impressed with how the staff remained calm and were quick to come up with solutions. We would definitely rent from this location again!Reviewed 26 May 2024

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8.0

Nothing special. Process and service was as expectedReviewed 9 Feb 2024

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10.0

It was excellent! Great serviceReviewed 30 Dec 2023

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2.0

When I went to drop the car there was no clear instructions to drop the key into the drop box and park the car and go. It said go into the airport and talk to the budget counter personnel. It was 6 AM, the airport counter was closed. Luckily when I came back there was another customer dropping the car, she assured me and told me to drop the key in the drop box. I waited till she dropped her key and dropped mine and left. All these delayed my going in and missed the flight and waited for 12 hours to catch the next plane. These all could be avoided if they had clear instructions to drop the key in the drop box and park and go instead of directing to go inside to the budget counter in the airport. Very disappointedReviewed 8 Dec 2023

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10.0

Clearer location details on pick up - advise was not with the main car rental pick up officesReviewed 2 Oct 2023

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4.0

Second time booking with budget and they have manage to bill me twice each time for vehicle that had prepaidReviewed 24 Oct 2022

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8.0

the car wasn't clean as expectedReviewed 13 Oct 2022

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2.0

It said on the website debit card authorization, but due to airport policy I was unable to pick up without a credit card. Therefore I didn't receive my rental. The garage area also had poor reception when I had to work with Discover.Reviewed 6 Oct 2022

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2.0

I switched Budget locations from Reagan Airport to Lanham. This review pertains to the Lanham location.Reviewed 12 Sept 2022

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More

• What is the most popular car hire from Budget in Arlington?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked car hire type from Budget in Arlington.

• How many car hire locations does Budget have in Arlington?

  Budget has 4 hire locations in Arlington. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Dulles Intl airport (IAD)?

  No (according to our data)

• Does Budget offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes

• Does Budget have a car hire location at the airport: Baltimore/Washington airport (BWI)?

  No (according to our data)

• Does Budget offer shuttle or airport pick-up services from Baltimore/Washington airport (BWI)?

  Yes

• Does Budget have a car hire location at the airport: Reagan-National airport (DCA)?

  No (according to our data)

• Does Budget offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes