Book Enterprise Rent-A-Car hire cars in Boston

Reviews for Enterprise Rent-A-Car in Boston

Recent reviews

Traveller rating

Wonderful

68

Very Good

16

Good

3

Okay

1

Fair

4

Mediocre

0

Poor

24

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get the cargreat experience

car availablegreat service

car was greatgreat customer

staff was very helpfulcustomer service

pick up and dropgreat price

airport location

2.0

Despite having a reservation, they didn't have our car, and we had to wait over an hour to get a car - it was the worst Enterprise experience we've ever had. Thankfully they worked with us in Burlington to get a different car, which was appreciated, and they offered a small discount. But overall super poorly managed situation. If you have a reservation, they need to make sure your car is ready!Reviewed 11 Nov 2024

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10.0

friendly service, great people. they should get a raiseReviewed 13 Oct 2024

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10.0

Evan, the employee at Logan Boston, was very helpful, he saved me from renting a too small a vehicle for the amount of luggage I had. Very appreciated!Reviewed 18 Sept 2024

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10.0

The staff was great!Reviewed 2 Sept 2024

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10.0

Easy in and out - very nice staff.Reviewed 19 Aug 2024

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2.0

They wouldn’t let me rent a car. My cc was compromised and even though I had 2 forms of government ID, a credit card with my name on it, 2 credit cards in Apple Pay, and my husbands credit card, they wouldn’t let me rent the car because the only physical card I had with my name on it I wasn’t able to use because the bank deactivated it for security concerns and mailed me a new one. Enterprise was not nice about it and I was stranded at the airport as I was needing to get to Maine.Reviewed 3 Aug 2024

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10.0

Associates and staff were awesome. Problem was with the car. 1) There were numbers written with marker paint on windows that they didn’t take off, 2) there were wipes, a bottle and chip bag left in front passenger seat, 3) the car smelled like cigarettes smoke and 4) the left back tired air pressure was low they warning alerts were on the whole time in car until I pumped it before returning. The associate said that it’s possible due to weather and I took her word for it. She did offer to have the other staff to take a look but at that point, we were already at the gate and about to head out. Drove from Boston to Worcester with the air pressure warning the whole time in the rain and on the highway. Thank goodness no problems at all.Reviewed 9 Jul 2024

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2.0

I booked a rental and set the pickup time through Kayak. There was zero mention of the hours for the pickup location and when I arrived at 5 (my scheduled time) I was unable to obtain the vehicle since it was closed. This required me to argue with enterprise on the phone to get the reservation cancelled, additional charges, and then I had to pay for Uber to drive me to the next rental car location which was 24 hours- that was a 3 hour Uber ride.Reviewed 18 Jan 2024

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2.0

The car was not there , they did not have a car for me to rent . You took my time and hopes . There was no car so i could not rent a car :(((Reviewed 26 Nov 2023

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10.0

Pickup was delayed so they comped an upgrade. Great vehicle. Drop-off was excellent service.Reviewed 12 Nov 2023

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8.0

I like how easy it was. I did not like finding about hidden fees.Reviewed 1 Nov 2023

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10.0

Overall no issues.Reviewed 20 Oct 2023

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• What are the parking options in downtown Boston?

  If you’re looking for a place to leave your car in downtown Boston, you should know that there are plenty of street parking spaces you can take advantage of. However, most of these street parking spaces are metered meaning you will have to pay for their use. The only time when street parking is free is usually throughout the day on Sunday. Other than street parking, there are multiple parking garages and parking lots where you can leave your car for a while at a fair price.

• Will I be charged any cancellation fees if I cancel my rental car reservation?

  In most cases, customers are not required to make any advance payments When reserving a rental. This means that you will only be charged when you come to pick up your rental. Therefore, if there is any change of plans, you can freely cancel your reservation without being worried about a charge appearing on your bank statements. However, if you wish to postpone the reservation to a later date, you can call the agency and as them to push back your reservation to a specific date.

• Are there any toll roads in Boston that I should know about?

  As you book Enterprise car rentals in Boston, you should know that the city has toll stations on various roads including The Massachusetts Turnpike, the I-90 highway, and the 138-mile. Unfortunately, none of these toll roads can be paid for with cash meaning you will have to pay for them electronically. The best payment option available for visitors is Pay by Plate which can either be paid before using the road or after.

• How much does it cost to hire a car from Enterprise Rent-A-Car in Boston?

  On average a car hire from Enterprise Rent-A-Car in Boston costs €71 per day.

• What is the most popular car hire from Enterprise Rent-A-Car in Boston?

  Full-size (Nissan Altima or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Boston.

• How many car hire locations does Enterprise Rent-A-Car have in Boston?

  Enterprise Rent-A-Car has 14 hire locations in Boston. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes