Book Hertz hire cars in San Antonio

Reviews for Hertz in San Antonio

Recent reviews

Traveller rating

Wonderful

32

Very Good

11

Good

4

Okay

9

Fair

2

Mediocre

0

Poor

67

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car was cleanpick up and drop

pick up the cargreat experience

car availablelocation was closed

rented a carnever rent

friendly staffwrong location

2.0

They overbooked for the day and were stressed upon pickup. They never gave us instructions for drop off and never mentioned their office would be closed. They charged us for the full amount disregarding the $74 I had already paid and weren’t available upon drop off to resolve the matter.Reviewed 21 Oct 2024

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8.0

The service provided by Hertz at DeZavala was great. They need to revise their website so the driver understands that if they choose option of Hertz to pick the vehicle, that could mean you are stuck with an electric one plus they should indicate the amount of the deposit & the total cost. I feel like they do a bait and switch tactic. This is corporate’s fault (and choice) & nothing to do with the team at the DeZavala Center. They were greatReviewed 26 Jul 2024

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2.0

Tried to contact the office by phone several times a couple hours before my reservation’s start time to make some changes, but no one ever answeredReviewed 14 Apr 2024

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8.0

Vehicle was a little dirty on the outside and a cleaning rag and a different set of car keys were left on the inside, but otherwise the pickup and drop off were smooth and the lady who checked us in was super friendly and helpfulReviewed 13 Apr 2024

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2.0

Hertz location on the reservation was permanently closed. There was a sign on the door directing us to another location, so we went there. That place was closed too. Had to go to a third Hertz location to pick up our car. Took 3 hours total. Tried calling Hertz but nobody on the phone knew what was going on, didn't know anything about the closed locations.Reviewed 13 Apr 2024

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2.0

Despite prepaying for the rental, there was no car available for me at pickup.Reviewed 13 Apr 2024

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2.0

All Bad, never got car, Hertz overbooked had no cars available when I went to pick up car reservation. Hertz said they were 70 cars short when I got to Airport for car pickup. How does this happen, should be illegal! This totally ruined our vacation plans. Never again with Hertz or Kayak!Reviewed 3 Apr 2024

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2.0

I didn’t have an experience in San Antonio, when I arrive to the place they told me that the reservation was canceled and also they don’t have any car for me, I have pictures of their computer with the legend canceled before I arriveReviewed 29 Mar 2024

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2.0

Pick up was to say the least, pathetic. I did all of the suggested check in steps ahead of arriving at the counter. Still had to stand in line for 30 minutes, 10 of which were being first in line while 3 agents stared at their screens helping no one else. Then, was told that I would have to wait another 40 minutes to get the vehicle. The only explanation given was that they were backed up in cleaning vehicles.Reviewed 19 Mar 2024

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2.0

Would have been nice to know before I went all the way to the airport that they only took major credit cards with a balance of $500 or more.Reviewed 29 Feb 2024

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2.0

Ordered a gas car, got a Volvo EV. Made the trip very difficult.Reviewed 14 Feb 2024

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2.0

We wanted to pick up at the airport but we were given a location much far away from the airport to pick up. when we reached there Mr Jalen attended us. He only asked for the insurance which we denied, he did not give ask about the tolls payment . When I asked for the toll options they told me that i can pay thru the toll app NTTA or The Toll Roads. I opened an account on the toll roads and registered the vehicle along with my credit card info. However, when I wanted to check what has been charged I could not log in and it kept asking all the information again of the vehicle and credit card again. After giving full information it said that vehicle is registered with the corporate so I can not pay it on my account. It is so frustrating. When I asked the attendants at the return she did not know anything about it, Another standby attendant Jasmine came forward and asked me to take the picture of the VIN and other sticker on front and pay thru the NTTP. I tried to log into it but it has asked for the account no which I do not have any so can not use this app. Now I am not sure how the max $ 10 toll will turn out to be from Hertz. A very bad experience.Reviewed 11 Feb 2024

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• Where are the best pick-up locations for Hertz Car Rentals in San Antonio?

  Some of the best pickup locations for Hertz Car Rentals in San Antonio include the San Antonio International Airport and downtown locations like 200 S Alamo St and 1111 Austin Hwy. San Antonio International Airport (SAT) is the most convenient location for picking up a rental car, especially if you're flying into San Antonio. Hertz has a counter in the airport terminal, so you can pick up your car and be on your way quickly and easily. The downtown Hertz San Antonio location is convenient if you're staying or working in the city center. This location is also close to many of the city's popular attractions, such as the Alamo and the River Walk.

• What are the different car rental benefits offered by Hertz Car Rentals in San Antonio?

  Hertz Car Rentals in San Antonio provides various amenities and add-ons. These may include GPS navigation systems, child safety seats, and vehicle protection options. While you can request specific amenities, the availability may depend on the location and vehicle. As for picking your car, you can often choose from a range of available vehicles, giving you some flexibility in your selection.

• Where are the best places to park Hertz Car Rentals in San Antonio?

  San Antonio offers a mix of paid parking garages and metered street parking. The best places to park your Hertz rental car largely depend on your destination, but downtown areas like the River Walk and the Alamo may have metered parking or garages. Payment methods for parking usually include cash, credit cards, or mobile apps. Be mindful of parking time limits and rates. Generally, San Antonio is considered safe for parking, but it’s wise to secure your vehicle and avoid leaving valuables inside.

• What is the most popular car hire from Hertz in San Antonio?

  Full-size (Ford Mustang Convertible or similar) is the most frequently booked car hire type from Hertz in San Antonio.

• How many car hire locations does Hertz have in San Antonio?

  Hertz has 12 hire locations in San Antonio. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: San Antonio airport (SAT)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Antonio airport (SAT)?

  Yes