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5 locations in Mexico City
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Reviews
2.0 Poor
Anonymous, Apr 2024
Supplier choice
2.0 Poor
Anonymous, Dec 2023
Economy
2.0 Poor
Anonymous, Nov 2023
Supplier choice
2.0 Poor
Carlos, Nov 2023
Compact SUV
2.0 Poor
Anonymous, Nov 2023
Economy
8.0 Very Good
Artem, Oct 2023
Economy
7 locations in Mexico City
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Reviews
2.0 Poor
Mark, Sept 2024
People carrier
2.0 Poor
Anonymous, Aug 2024
Pick-up truck
2.0 Poor
David, May 2021
Pros:
Nothing, everything was wrong with my reservation. The Car, the price, the extra fees, the knowledge of the personnel at the pickupCons:
I reserved a 7 seat car and they offered me a 5 seat truck because they don't have 7 seat car on their inventory. Alamo doesn't have 7 seat cars or trucks. They have only 5 seat cars. I don't know why Kayak - Alamo offers 7 seat cars to customers and they don't have cars with that capacity. I called in advance Alamo to ask for extra insurance fees and an agent at their contact center confirmed there are no extra insurance fees because my reservation has included insurance and reservation fees, but at the pick-up location, they charged no refundable 2,000 dollars for the insurance fee plus 1,500 dollars refundable retention fee on my credit card. Clearly, the agent at the front desk was inexperienced and constantly he was asking my questions to his coworker. Finally, I asked him to call his manager to try to solve my questions. Also, The manager did not know Kayak is offering 7 seat trucks and did not know about the high insurance fees. The worst car rental experience. Poor customer service and lack of professionalism. Pick up location: Mexico City2.0 Poor
Anonymous, May 2021
Pros:
nothingCons:
there was no availability for cars when I got there2.0 Poor
Robin, Apr 2021
Cons:
Our flight was delayed and the Alamo office was closed in the terminal we arrived in (terminal 2). We went directly and as quickly as we could to the old terminal where the office was open. We got there a little after 3pm and they refused to honor the rental. Quadrupled the price and told us we were too late for the original quote. We did not get a car and it made our trip a bit challenging. Very frustrating.2.0 Poor
Anonymous, Mar 2021
Cons:
Did not have a car reserved for me, had my reservation but said they don’t hold them through this site.7 locations in Mexico City
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No reviews available
One location in Mexico City
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Reviews
2.0 Poor
Anonymous, Sept 2024
Intermediate SUV
4.0 Mediocre
Anonymous, Jul 2024
Intermediate SUV
2.0 Poor
Anonymous, Jun 2024
Compact
4.0 Mediocre
Anonymous, Sept 2023
Intermediate SUV
3 locations in Mexico City
Locations in Mexico City
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No reviews available
7 locations in Mexico City
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Reviews
2.0 Poor
Ashiyan, Jan 2021
Cons:
Less extortionate required additional insurance6 locations in Mexico City
Locations in Mexico City
Autopista Mexico-toluca #1235
+52 55 5292 1166
Ave Paseo De La Reforma No 231
+52 55 5703 2222
International Airport
+52 55 5786 9026
Manuel Avila Camacho 1822
+52 55 5393 1441
Parroquia 1056 Col Santa Cruz
+52 55 9183 7719
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Reviews
4.0 Mediocre
Anonymous, Mar 2020
Pros:
The woman who helped me was exceptional!Cons:
The system said $1.50 for the day, that was not true. The car was not full: within two blocks, the first line was down. There were no manual transmissions available...2.0 Poor
Anonymous, Jan 2020
Pros:
Car was not available. The reservation through Kayak was completely useless and jeopardized my entire trip. I will never use it again.Cons:
Yes, everything!7 locations in Mexico City
Locations in Mexico City
Anotonio Dovali Jamie 70
+52 55 5292 7699
Av. Capitan Carlos Leon
+52 55 5762 3262
Av. Juarez #70
+52 55 5130 5300
Campos Eliseos 185,col Polanco
+52 55 5280 1301
Paseo De La Reforma 296
+52 55 5511 2228
Radisson Hotel -Cuspides #53
+52 555 606 4211
World Trade Ctr-C Montecito #38-MX
+52 559 000 4405
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Reviews
4.0 Mediocre
Anonymous, Oct 2024
Full-size SUV
2.4 Poor
Anonymous, Dec 2019
Pros:
Pick - Up Staff was available.Cons:
1. Drop off Staff was fast but checked the car 3 times to try and find dents or scratches to charge extra for. 2. After driving 1.5 hrs out of the city, the Key FOB started to malfunction and was sporadic in sending the single to start the car or lock/unlock the doors. This was anxiety producing as we were traveling for several days outside of the city. 3. Tire pressure light was on constantly 4. Car felt cheap even though it was a full-size sedan. 5. Car lacked power to merge on/off highways well and could barely make it up steep hills.One location in Mexico City
Locations in Mexico City
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No reviews available
3 locations in Mexico City
Locations in Mexico City
Av.paseo De La Reforma 208 Local A
+52 55 5533 7161
Benito Juarez International Apt
+52 55 1560 1773
Guillermo Gonzalez Camarena 1205
+52 55 5161 2721
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Reviews
2.0 Poor
Julio A, Apr 2024
Full-size SUV
2.0 Poor
Kimberly, Apr 2024
Intermediate
2.0 Poor
Anonymous, May 2021
Pros:
NothingCons:
They false advertise. They had quoted me $118 for the whole week. When I arrived, they want to force you to take their “protection”. The rate went from $118 to over $500 It is a scam. There was another foreign customer there that was facing the same issue, These company is dishonest and want to take advantage of their customers. Stay away2.0 Poor
Anonymous, Jan 2021
Cons:
We never got a car!! It was a scam!4.8 Mediocre
Ignatius, Nov 2019
Cons:
It took a while to convince the overzealous agent to accept my credit card's CDW. He would just not acquiesce that Mexico City is indeed covered under worldwide CDW. Dropping off was quite hard to find where exactly to drive at the airport because there are no signs anywhere. The car could've had an electronic lock.4 locations in Mexico City
Locations in Mexico City
Benito Juarez
+52 55 5784 3011
Calle 3 55 Sta Fe,zedec Sta Fe
+52 556 916 8159
Dakota 95 Col. Napoles
+52 55 1107 7838
Paseo De La Reforma
+52 55 3000 1771
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Reviews
2.0 Poor
Johanna, Oct 2024
Compact
2.0 Poor
Anonymous, Apr 2024
Passenger van
2.0 Poor
Anonymous, Jan 2024
Standard
2.0 Poor
Ori, May 2021
Pros:
NothingCons:
I did not get the car. My reservation was canceled 10 minutes before the pickup time2.0 Poor
Anonymous, Feb 2021
Cons:
They’re not honest and they don’t explain nothing and they got a bad customer service2.0 Poor
RICARDO, Dec 2019
Cons:
They wanted me to pay a high deposit fee of more than $3000.00 dollars otherwise Ineeded to get different rental rate. They wasted my time and they only gave me a hard time!!!2 locations in Mexico City
Locations in Mexico City
Calle Florencia 36
+52 33 4624 2114
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No reviews available
2 locations in Mexico City
Locations in Mexico City
AICM Terminal 1 Gate 2 and 8
+52 33 4170 8243
Calle Florencia 36
+52 33 4170 8243
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No reviews available
4 locations in Mexico City
Locations in Mexico City
AV. Capitan Carlos Leon, AICM
+52 55 1560 0895
Av Paseo de la Reforma 1
+52 55 5546 5003
Av. Capitan Carlos de León
+52 55 1560 0897
Ave Santa Fe 170
+52 55 5292 0609
Filters
Reviews
2.0 Poor
Hugo, Mar 2021
Pros:
Nothing. Sixt sent us a SMS to tell us that the car would be ready at pick up time and asked to call them. I called and told me that the car was not available due to maintenance issue. First they blamed the broker Expedia and then they aknowledged the mistake was on their side. They did not even try to find a replacement car or solution.Cons:
Everything4 locations in Mexico City
Locations in Mexico City
Av. Jesus del Monte #39 y 39-A
+52 55 5291 8872
C Atenas 44
+52 55 5510 1186
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No reviews available
16 locations in Mexico City
Locations in Mexico City
90 Col, Bosques De La Lomas
+52 800 021 2277
Alvaro Obregon 23
180 0021 2277
Av Canal De Tezontle 1520
+52 800 021 2277
Av Capitan Carlos Leon
+52 800 021 2277
Av Paseo De La Reforma
+52 800 365 1111
Av Patriotismo 85
+52 800 021 2277
Av. Ferrocarril Hidalgo
+52 800 021 2277
Ave, Vasco De Quir #3900
+52 800 021 2277
Ave. Paseo De La Reforma # 322
+52 555 207 1100
Blvd Avila Camacho #1834
+52 800 021 2277
Calz Acoxpa 438
+52 800 021 2277
Campos Eliseos 218
+52 555 786 8268
Ejercito Nacional 843b
+52 800 021 2277
Julio Verne #3
+52 800 021 2277
Leibnitz 100 Local 11
+52 800 021 2277
Paseo De La Refomra 243
+52 800 021 2277
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Reviews
2.0 Poor
Anonymous, Jan 2024
Full-size
4.0 Mediocre
Shay, Feb 2021
Pros:
Car was clean and relatively new.Cons:
Car had no gas in it when picked up. (Red light on). One of the wheels didn’t have air pressure with pressure notification light on at pick up. No credit was given when car was returned with Kore than half tank more at return. Credit card info was stolen from the system by someone who was trying to charge the card for other purposes.5.2 Fair
Anonymous, Mar 2020
Pros:
Clean and new carCons:
Quicker pick up and drop off Cheaper insurance options18 locations in Mexico City
Locations in Mexico City
Av Capitan Carlos Leon
+52 800 709 5000
Av P De La Reforma 243 Local 5
+52 800 709 5000
Av Patriotismo 85
+52 800 709 5000
Av Vasco De Quiroga #3900
+52 800 709 5000
Blvd Avila Camacho #1834
+52 800 709 5000
Calz Acoxpa 438
+52 800 709 5000
Campos Eliseos 295
+52 800 709 5000
Campos Elíseos 295, Polanco, Polanco IV Secc
0180 0709 5000
Circuito Circunvalacion Ote
+52 800 709 5000
Ejercito Nacional 843 B L Seo5
+52 800 709 5000
Guillermo Gonzalez Camarena
+52 800 709 5000
Leibnitz 100 Local 11
+52 800 709 5000
Miguel Angel De Quevedo
+52 800 709 5000
Municipio Libre 450
+52 800 709 5000
Periferico Sur 3647
+52 800 709 5000
Via Dr Gustavo Baz No 4001 Col
+52 800 709 5000
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Reviews
2.0 Poor
Carlos, Nov 2024
Full-size
2.0 Poor
Anonymous, Jan 2024
Intermediate SUV
2.0 Poor
Madeleine, Nov 2023
People carrier
2.0 Poor
C, Apr 2021
Cons:
The price I thought I was paying and the price at the counter was triple. Why can’t the website be clear regarding cost?5.2 Fair
Nicole, Jan 2020
Cons:
No car was available even with my reservation15 locations in Mexico City
Locations in Mexico City
90 Col, Bosques De La Lomas
+52 800 365 1111
Alvaro Obregon
+52 612 122 6060
Av Canal De Tezontle 1520
+52 800 365 1111
Av Capitan Carlos Leon
+52 800 365 1111
Av Paseo De La Reforma
+52 800 365 1111
Av Patriotismo 85
+52 800 365 1111
Av. Ferrocarril Hidalgo
+52 800 365 1111
Blvd Avila Camacho #1834
+52 800 365 1111
Calz Acoxpa 438
+52 800 365 1111
Dinamarca #62
+52 555 546 6727
Julio Verne #3
+52 800 365 1111
Leibnitz 100 Local 11
+52 800 365 1111
Paseo De La Refomra 243
+52 800 365 1111
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Reviews
2.0 Poor
juan, Apr 2024
People carrier
2.0 Poor
PABLO, Jan 2020
Pros:
NothingCons:
When we arrived at the address for dollar, there was a rental place called firefly (never heard of them). They said my car was ready, but that the insurance was 100% over the rental price, and that there was no other way. So, a 900 rental was 1800x obviously trying to take advantage of us because of the dates. They said my booking did appear on their system but the price was other than the one stated. When I started arguing with them, a manager was called, and he said he could lower it a couple of dollars. I did not fall for their scam, and left without a car; I preferred to call an uber. Never again will I rent with either company, and you should be aware, they are using your app to scan people.2 locations in Mexico City
Locations in Mexico City
Av. Sonora Casi Esq. Texcoco Col. Penon De Los Banos Del
+52 998 253 6112
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No reviews available
3 locations in Mexico City
Locations in Mexico City
Benito Juarez International Apt- International Arrival Hall
+52 55 1560 1773
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Reviews
2.0 Poor
Anonymous, Apr 2023
Intermediate
One location in Mexico City
Locations in Mexico City
Mexico City Int`l A/P Europcar Europcar Int`l Arrivals Hall
+52 961 153 6098
Filters
Reviews
2.0 Poor
Anonymous, Apr 2024
Intermediate
2.0 Poor
Anonymous, Jan 2024
Intermediate
2.0 Poor
Anonymous, Dec 2023
Economy
2.0 Poor
Anonymous, Nov 2023
Intermediate
5 locations in Mexico City
Locations in Mexico City
Av Capitan Carlos Leon
+52 55 5784 3011
Calle 3 #55, Santa Fe
+52 555 292 7934
Dakota 95 Col. Napoles
+52 55 1107 7838
Paseo De La Reforma
+52 55 3000 1771
Perif. Blvd. Manuel A Camacho
+52 55 5562 1703
Filters
Reviews
2.0 Poor
Anonymous, Mar 2021
Pros:
NothingCons:
They could have a car to rent. When I arrived they didn’t give me any card. Tried to charge me 3 times more so o said I don’t want the car. This is terrible2 locations in Mexico City
Locations in Mexico City
Av. Capitan Carlos Leon
0180 0225 4369
Av. Paseo De La Reforma 208, Local A
+1 800 225 4369
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Reviews
2.0 Poor
Anonymous, Sept 2024
Standard
One location in Mexico City
Locations in Mexico City
Mexico City International Airport
+52 551 560 0089
Filters
No reviews available
2 locations in Mexico City
Locations in Mexico City
Av Chapultepec, 360, Roma Norte
+52 800 077 0800
Avenida Patriotismo, 27, Escandón Ii Sec
+52 800 077 0800
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No reviews available
4 locations in Mexico City
Locations in Mexico City
Av. Capitán Carlos León , Peñón de los Baños, Venustiano Carranza
+54 11 6009 3539
Calle Miguel Hidalgo Sur 14-c Local 2
+54 9 11 5259 9877
Sinaloa 85-int. 3, Peñón de los Baños, Venustiano Carranza
+54 11 6009 3539
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No reviews available
One location in Mexico City
Locations in Mexico City
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No reviews available
3 locations in Mexico City
Locations in Mexico City
Av. Juárez #70, Col Centro
+52 55 5130 5300
Campos Eliseos 185 Bis
+52 55 5280 1301
Paseo De La Reforma 296
+52 55 5511 2228
Filters
No reviews available
12 locations in Mexico City
Locations in Mexico City
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No reviews available
2 locations in Mexico City
Locations in Mexico City
Av. Paseo de la Reforma 208, Local A, Col. Juárez, Delegación Cuauhtémoc, Ciudad de México.
+52 55 5525 1096
Filters
No reviews available
2 locations in Mexico City
Locations in Mexico City
Aicm Terminal 1 Gate 2 And 8, Aeropuerto Internacional De La Ciudad De Mexico
+52 33 4170 8243
Filters
No reviews available
One location in Mexico City
Locations in Mexico City
Circuito Bicentenario Esquina Juan Escutia Colonia Condesa
+52 555 256 5935
Filters
No reviews available
One location in Mexico City
Locations in Mexico City
Calle Dinamarca N.62 (Zona Rosa). Colonia Juárez, (Entre Calle Marsella Y Juarez, Ciudad de México, CDMX
+52 55 1560 0087
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No reviews available
One location in Mexico City
Locations in Mexico City
Filters
No reviews available
One location in Mexico City
Locations in Mexico City
Benito Juarez International Apt
+86 10 6064 1387
Filters
No reviews available
Along with a 6 seater car, hire companies in Mexico City offer 7 seater cars and 9 seater cars.
Pick-up location | Mexico City |
---|---|
Car types | Van, Minibus |
Hire locations | 156 |
Airport locations | 41 |