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New Orleans 12 Passenger Van Hire

Driver's age: 26-65

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Cheap 12 seater car hire in New Orleans

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New Orleans 12 seater car hire reviews and directory 
All ratings and reviews are collected from KAYAK users with a verified car hire booking. Learn how KAYAK collects reviews.

Hertz

5.1

Fair

Read 105 reviews
Best rated

Cleanliness

5.9

Comfort

5.9

Pick-up/Drop-off

5.1

Value for money

5.4

4 locations in New Orleans

Show locations

Locations in New Orleans

13040 I 10 Service Road

+1 504 246 2729

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
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600 Rental Blvd

+1 504 468 3675

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
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601 Loyola Ave

+1 504 568 1645

Opening times not available

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901 Convention Ctr Blvd

+1 504 568 1645

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
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Reviews

10.0 Wonderful

Anonymous, Jul 2024

Intermediate SUV

KAYAK
While the vehicle was good, but the service with the reception staff was awesome. Ken was key to this experience. Given the time I arrived to the facility, she recognized I must have been exhausted. However, she pleasantly welcomed me. Additionally, she was very patient and accommodating during the credit card transaction. I had to try two separate cards before I found one that work. Of course, this slowed down the remainder of the line. nonetheless, great experience. I only wish every counter experience was like that experienced with Ken. Thanks.

10.0 Wonderful

Anonymous, Apr 2024

Intermediate SUV

KAYAK
I didn't realize that Kayak booked through expedia. I had two different confirmation numbers, so I thought I accidentally made two separate reservations. It wasn't as clear as I would have liked. But the price was great as was my experience with Hertz

8.0 Very Good

Rodrigo, Apr 2024

Intermediate SUV

KAYAK
Simple and easy. Overall, it was good and I wish the car was better cleaned.

2.0 Poor

Anonymous, Feb 2024

Supplier choice

KAYAK
I wanted to pickup and return my car rental at the airport (MSY), but the rental location Kayak gave me was 30 mins away and required the additional rental of an uber or lift ride. I should have been warned my rental location was not compatible with my airport.

8.0 Very Good

N., Feb 2024

Compact

KAYAK
Staff was very helpful and the pick up and drop off easy. The only complaint is that the windshield was dirty.

4.0 Mediocre

anisa, Jan 2024

Compact SUV

KAYAK
The drop off experience was extremely stressful I wish we knew what the drop off process was Our drop off was at 9 am and you guys didn’t open until 12 When you guys did open at noon and I was explaining my frustration with the process the representative at the Tyler location in Texas the representative hanged up on me. Please make it easier for us traveling from another estate especially Thank you

1 out of 35

Dollar

8.1

Very Good

Read 66 reviews

Cleanliness

8.8

Comfort

8.0

Pick-up/Drop-off

8.4

Value for money

6.8

One location in New Orleans

Show locations

Locations in New Orleans

600 Rental Blvd

+1 866 434 2226

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
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Reviews

6.0 Okay

SCOTT, Oct 2024

Passenger van

KAYAK
I rented through Dollar because our group of EIGHT NEEDED a Ford Transit and that’s what I reserved. Alas, at pick up, we were STUCK with a KIA suv. Luggage was a huge hassle and getting into the rear of the vehicle, a challenge for our 70 year olds. I was thoroughly disappointed.

10.0 Wonderful

Anonymous, Jul 2024

Full-size SUV

KAYAK
I love being able to be pre approved because the line at the counter was long and not moving. It did take some time for the text to go through for me to accept the car. Very easy to find the car and return the car.

2.0 Poor

Anonymous, May 2024

Pick-up truck

KAYAK
The car was not available an hour after scheduled pick up and the line was too long for me to wait as I had movers waiting for me at my home. I asked the person at the front counter what I could do and they told me I would have to wait. No ETA or timeline offered. After I left, I checked back to see if it was available that afternoon-still no car available. Even an hour before my scheduled drop-off it said that the car was not yet available online. Worst experience working with a rental car company ever.

2.0 Poor

Anonymous, May 2024

Standard

KAYAK
I arrived at the airport, and the company was closed. I booked my rental three months ago; now I have to go to the open rental company and pay the going price. Air lines run 24 hours a day, and so should rental car companies at the airport.

6.0 Okay

William, Apr 2021

KAYAK

Cons:

Very slow service at pick up

6.0 Okay

TheChrisboger, Apr 2021

KAYAK

Pros:

Drop off was easy

Cons:

Took 1.5 hrs to get a car, the customer service at the desk was moving at a snails pace and we were in the middle of the line. Could not imagine how long it took for the last person to get a car. Did not have the car we ordered and then was charge over $100 in fees when we dropped it off. I guess its a bunch of fees for doing business at the airport.

1 out of 22

Budget

6.5

Okay

Read 35 reviews

Cleanliness

7.1

Comfort

7.0

Pick-up/Drop-off

6.3

Value for money

6.6

2 locations in New Orleans

Show locations

Locations in New Orleans

1317 Canal Street

+1 504 565 5600

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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2 Poydras Street

+1 504 558 1860

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
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Reviews

10.0 Wonderful

Anonymous, Jul 2024

Passenger van

KAYAK
Everything went well.

10.0 Wonderful

Anonymous, Mar 2024

Full-size

KAYAK
Good customer service. Car was a little late but there’s only so much they can do when cars show up late.

10.0 Wonderful

Anonymous, Jan 2024

Intermediate SUV

KAYAK
The staff were fantastic and helpful. The car was clean and in excellent condition

2.0 Poor

Natasha, Jan 2024

Compact

KAYAK
Despite having a reservation they didn’t actually have any cars. The wait for a car was an hour and half and the seating area was full of people waiting for cars. I had a scheduled tour so I had to call another company for a car. Not sure what is going on but Budget needs to figure things out.

2.0 Poor

Mona, Oct 2023

Full-size

KAYAK
One of the clerks were very rude. My pickup time was supposed to be noon. I waited until almost 2:00.

2.0 Poor

John, Oct 2022

KAYAK
Staff were unfriendly and unhelpful at both locations for my one-way rental. At the pickup, they had overbooked, and I had to wait over an hour for a car to come in (some people with reservations were turned away). I was also told I had to buy their insurance to take the car, and had to work very hard to get that charge removed.

1 out of 12

Thrifty

5.1

Fair

Read 52 reviews

Cleanliness

5.0

Comfort

5.0

Pick-up/Drop-off

5.5

Value for money

5.2

2 locations in New Orleans

Show locations

Locations in New Orleans

600 Rental Blvd

+1 877 283 0898

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
View deals

901 Convention Center Blvd

+1 504 568 1645

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
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Reviews

4.0 Mediocre

Anonymous, Oct 2024

Full-size SUV

KAYAK
Thought customer service poor. Unable to get vehicle . Kia Sorento small for 7 people and luggage. Unable to upgrade with paying 45 more per day, no vehicles. Pathfinder not there or minivan. Charge for Expedition 75 a day more. Too expensive. Was charged for extra driver 13.99 a day. Showed rental coverage policy saying no charge. Still charged extra. Not pleased with service. Told no vehicles in to accommodate us. Had seniors . Sent to 3rd floor and slot to pick up car. Had to find someone to help us there. Luggage space small with 3rd row up even with carry on. Basically put luggage between seats. Uncomfortable ride to travel 2.5 hours from airport. Very disappointed

10.0 Wonderful

Anonymous, Jul 2024

Intermediate SUV

KAYAK
Self checking in. The rental process was swift since I self check myself. Interaction with an agent last only 15 minutes. I was frustrated with the air line for the twice delayed then canceled but Thrifty got me on the road quickly!

2.0 Poor

Dan, Apr 2024

Full-size

KAYAK
Waited at counter for one and half hours for car. They forgot about me

2.0 Poor

Anonymous, Feb 2024

Economy

KAYAK
They didn’t have any cars or offer any options.

4.0 Mediocre

Anonymous, Nov 2023

Intermediate

KAYAK
Pre booked and pre paid rental. We had to wait more than an hour to receive the car. Also payment. We had prepaid but when checking in we had to pay quite some extras in context of taxes .... Not correct way of doing business

4.0 Mediocre

Anonymous, Apr 2021

KAYAK

Pros:

Price

Cons:

Took over an hour to get rental. We’re told not enough help getting cars ready. Navigating return was hard, poor street signage.

1 out of 18

Avis

4.8

Mediocre

Read 24 reviews

Cleanliness

6.0

Comfort

6.1

Pick-up/Drop-off

4.6

Value for money

5.7

4 locations in New Orleans

Show locations

Locations in New Orleans

1317 Canal Street

+1 504 523 4318

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
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2 Canal Street

+1 504 581 6901

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
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2 Poydras Street

+1 504 581 6901

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
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300 Poydras Street

+1 504 581 6901

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00
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Reviews

2.0 Poor

Anonymous, Oct 2024

Intermediate

KAYAK
Car not available at pick-up. Waitlist and then needed to follow up via phone multiple times to see if car gets available.

2.0 Poor

Anonymous, Jan 2024

Passenger van

KAYAK
I reserved a 13 passenger van a December 7, 3034to be picked Jan 7, 2024. Only to receive a text message Jan 7, 2024, at 7:44 am that the system was overbooked and couldn't accommodate my reservation. I called Avis customer service number was told they had the vehicle at the airport location. I got to the airport only to be told they didn't have a 13 passenger van. Why have a system that you can't keep track of amount of reservation vehicles and locations.

2.0 Poor

Anonymous, Dec 2023

Intermediate

KAYAK
We could not pick up any car. They said they didn’t have any car available for days. So, why did Kayak send me a confirmation email?

2.0 Poor

Anonymous, Dec 2023

Intermediate SUV

KAYAK
I had problem with my card as it was an international credit card there where problem with the charge. The customer service agent at pickup was not very Professional. When i deliverd the car the agent helping me told me that they had a new card terminal and that she was awere of the problem with international cards. the agent giving me service whaen pickup was not professional.

10.0 Wonderful

Anonymous, Nov 2023

Standard SUV

KAYAK
Was perfect

2.0 Poor

Anonymous, Oct 2022

KAYAK
They didn't have cars available. Canceled the reservation.

1 out of 8

Economy Rent a Car

4.8

Mediocre

Read 29 reviews

Cleanliness

5.4

Comfort

5.4

Pick-up/Drop-off

4.7

Value for money

5.6

One location in New Orleans

Show locations

Locations in New Orleans

1900 Airline Dr, Kenner La

Opening times not available

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Reviews

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

Staff at Nola Rental Car were wonderful Cannot say same for Economy where the rental was placed through. Will never rent through Kayak again!

Cons:

Everything

4.0 Mediocre

Mike, Apr 2021

KAYAK

Pros:

location was inconvenient but the staff did their best considering.

Cons:

The car was in bad shape . It sounded like the wheel bearings were completely shot and front and rear fenders weren't attached and were flapping in the wind on the freeway. It did last for the rental period but I wasn't sure it would.

8.0 Very Good

Martha, Mar 2021

KAYAK

Pros:

Staff was friendly, car inspection was thorough and previous damage was clearly marked

Cons:

We were not made aware at time of rental that the car rental company was not located where the airport transportation dropped us off. The gentleman who picked us up was prompt and all went smoothly after our arrival at the car rental which was very close to the drop off point.

6.0 Okay

Claudia, Mar 2021

KAYAK

Pros:

The service was ok. They were not located in the car rental area so a car had to go pick us up there and take us to the hotel where they were.

Cons:

The car was in a very poor condition. The chargers and usb didn’t work. It made noises.

8.0 Very Good

Anonymous, Mar 2021

KAYAK

Pros:

So much easier picking this car up at the Days Inn, than dealing with the Rental car faciility.

Cons:

It could have been easier to have the shuttle pick us up at the airport rather than the bus stop shelter

8.0 Very Good

Anonymous, Feb 2021

KAYAK

Pros:

Friendly staff

Cons:

Better schedule for drop off at air port

1 out of 10

Enterprise Rent-A-Car

7.6

Good

Read 13 reviews

Cleanliness

8.4

Comfort

8.3

Pick-up/Drop-off

7.5

Value for money

7.7

5 locations in New Orleans

Locations in New Orleans

1019 Baronne Street

+1 504 593 9068

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

10200 East I-10 Service Rd.

+1 504 241 3900

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

1939 Canal Street

+1 504 522 7900

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

4001 S Carrollton Ave

+1 504 483 1779

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

4122 Chef Menteur Hwy

+1 504 942 8766

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00

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Reviews

2.0 Poor

Anonymous, Feb 2024

People carrier

KAYAK
Billed more than said. Vehicle possible problems. No tow although told many times coming. No vehicle to exchange for although told so. Then we were held up for hours due to the rental not going to let my son drive it out again cuz no other vehicle. This whole process cost us more money and hours of our vacation time. Terrible experience.

2.0 Poor

Anonymous, Nov 2023

Economy

KAYAK
They didn’t have car for me. Even after I’d booked one online and paid for insurance.

8.0 Very Good

Anonymous, Oct 2020

KAYAK

Pros:

the whole experience was great....everyone was friendly.....

Cons:

it was al good....

8.4 Very Good

Jessica, Sept 2020

KAYAK

Pros:

Helpful staff.

Cons:

I believed this location was at MSY, but it was not. I had to take a 25 minute Uber ride to the actual location. I will need to be more careful on selecting next time. I was sure that I selected MSY. :(

9.6 Wonderful

Anonymous, Aug 2020

KAYAK

Pros:

The car was awesome, and the pick-up and drop-off experiences were seamless.

10.0 Wonderful

Chanda, Jun 2020

KAYAK

Cons:

This Enterprise location was fast and friendly. Loved the service!

Ace

4.2

Mediocre

Read 25 reviews

Cleanliness

5.0

Comfort

4.5

Pick-up/Drop-off

4.8

Value for money

5.2

One location in New Orleans

Locations in New Orleans

2070 Poydras Street

+1 504 525 4551

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

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Reviews

2.0 Poor

Anonymous, Jun 2024

Intermediate

KAYAK
I didn’t have a very good experience with Ace. They cars Are very old and apparently are being used for personal vehicles by one of the employees. I brought my vehicle back, gassed up and timely on Thursday, June 13. This is the morning of Friday, June 14. I still don’t have the rental agreement and I still don’t have my $400 deposit back. Which is causing me to miss my flight this morning to Washington DC, that $400 was a part of my expense account and as a result of not having it back, (because they did not process the paperwork timely) I’m in trouble with my job. Needless to say, I’m not very happy with Ace car rental.😩

2.0 Poor

Anonymous, May 2024

Economy

KAYAK
We are very desappointed because we did not pay the price we booked (about +50%) because there were lots of additionnal charges like the mandotory assurance (we didn’t know we needed to proove that we had a personnal assurance, if so, we should asked a proof to our insurrance to avoid the additionnal charges), a deposit of 2000$ and we were charged because we paid it by card, the car was old with lots of miles and they told us we were not allowed to drive 200miles away from New Orleans. Hopefully our trip was next New Orleans, but if you want to make a road trip it’s a problem. The last, but not least you can read on the door office that the price can change depending on the customer ! I really don’t recommand this Rental.

10.0 Wonderful

Crysti, May 2021

KAYAK

Pros:

Very friendly staff. One staff member offered to even drive us to the airport for 10% less than an Uber so we didn't have to wait for one or move our luggage!

Cons:

The woman we signed out papers with could have talked a bit slower. She spoke so quickly we had to ask multiple times for her to repeat herself. But she was very friendly and helpful!

10.0 Wonderful

Anonymous, May 2021

KAYAK

Cons:

Great price compared to others. Hertz cancelled my reservation as I was getting on the plane. Fine Found this last minute. No complaints.

2.0 Poor

Jeremiah, Mar 2021

KAYAK

Cons:

They push the insurance scam real hard. They try to tell you you got to have proof of personal insurance with you. I walked out the door.

2.0 Poor

Anonymous, Mar 2021

KAYAK

Pros:

The staff was somewhat friendly but they are stuck in a fowl location and many of there customers are turned away and unhappy.

Cons:

They could have clearly stated in big letters that they don’t rent to any one who doesn’t have proof of full collision auto insurance.

Eagle Rent A Car

No score available yet

2 locations in New Orleans

Locations in New Orleans

2830 Canal St

Opening times not available

New Orleans airport

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

2 locations in New Orleans

Locations in New Orleans

600 Rental Blvd

Opening times not available

600 Rental Boulevard

Opening times not available

Filters

No reviews available

Ace Rental Cars

No score available yet

One location in New Orleans

Locations in New Orleans

2070 Poydras Street

+1 504 525 4551

Opening times not available

Filters

No reviews available

Econorent

No score available yet

One location in New Orleans

Locations in New Orleans

New Orleans Airport Louis Armstrong International MSY

+1 877 326 7368

Opening times not available

Filters

No reviews available

458 travellers who hired a car in New Orleans gave the car agency they used an average rating of 5.4

FAQs about hiring a 12 seater car in New Orleans

  • What other types of seater cars can I hire in New Orleans?

    Along with a 12 seater car, hire companies in New Orleans offer 7 seater cars.

Everything you need to know for your 12 passenger van hire in New Orleans

New Orleans 12 Seater Car Hire Information

Pick-up locationNew Orleans
Car typesVan, Minibus
Hire locations26
Airport locations8