Cheapest return prices found by our users on KAYAK in the last 72 hours
Paid premium for Delta only to be on safe but tired old 767 with ancient cabin in mediocre condition. Poor wifi and horrible inflight entertainment. Hardly a premium experience. Should have flown SW and had fun flight crew and no pretense
Paid premium for Delta only to be on safe but tired old 767 with ancient cabin in mediocre condition. Poor wifi and horrible inflight entertainment. Hardly a premium experience. Should have flown SW and had fun flight crew and no pretense
My sister and I paid to have our seats and have them next to each other. I heard one of the employees say to the other one that you shouldn’t have given away reserved seats away to other passengers, and so I guess that is what happened because I got the last most uncomfortable seat in the plane even though I paid to sit in the middle of the plane with my sister. Terrible Experience !!
Aircraft very cramped. Check-in was great with an agent helping us. Food was almost non-existent. Pre-flight went well once I got the app reloaded on my phone since we don’t fly much anymore.
The boarding process was terrible especially with an indirect flight Chicago to Seattle to San Diego was terrible talking about we overbooked a flight idk if I’d take this airline ever again we got off our flight from Chicago to Seattle and we traveled for business and they told us our connecting flight was over booked and their was no seats asking people to take a delayed next flight and they don’t tell anyone coughing to wear masks seats 30A-B were terrible during the flight no one wants to sit next to people coughing all around I don’t want to be sick traveling for work or get sick anytime it’s very upsetting the staff doesn’t take this stuff serious to tell them to wear masks when they see people coughing and sneezing
My flight from Rabat to Paris was canceled at about 3am before a 6:50am flight! I was then told the flight would instead be departing from Casablanca (2hr 30mins away from Rabat). They did offer shuttles from Rabat to Casablanca which was great; however, the stress of that morning right before a long trip that would end up taking me 25 hours was not how I wanted to start my long travel day -- stressed and on a bus for 2 hours and 30 minutes. 👎🏻
Caroline (Supervisor) was great! Salute to the employees like her!
Really big guy next to me Attendants moved him to an open row
Dovevo prendere il volo da Atlanta a Buenos Aires alle 22 invece è stato sospeso senza nessun preavviso e rimandato al giorno dopo alle 9 del mattino, i parenti che mi attendevano all'aeroporto sono dovuti andare in albergo e non ho avuto nessun risarcimento danni. Ho mangiato al bar dell'aeroporto un piatto di d'insalata con 4 anelli di calamari col voucher di 30 dollari perché la cucina dell'albergo era chiusa ed ho dovuto pagarmi la bibita, 8 dollari per una birra, e anche la colazione del giorno dopo non compresa, deplorabile.
I love the food options, I don’t mind paying an extra $10-$12 for sandwiches, fruit, cheese, and crackers, and such. I’m glad they offer it!
Friendly boarding crew. Better could have been a bit more substantial food for this 3 plus hour flight.
Quick and efficient as always. Air France managed to loose and damage my luggage that never made it onto my KLM flight.
The food from Lagos to Amsterdam was was very poor compared to AMS-YYZ
The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.
Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.
Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm
I thought KLM was the best airline but the Lima - Amsterdam was 1 hours late, the Brussels - Amsterdam was 2.30 hours late and the Amsterdam - Lima was 30 minutes late
One of the vstewardeses wanted to bump me of the plane for absolutely nothing. There is CCTV in the plane ans everything can be verified. Very disappointing , you all will see, o other 5 years and the passangers who does not smile to flight attendent will be bumped off...
It was nice to be on a legacy airline, people try at least.
Mostly fine. Minor delays departing and arriving. Quite a cramped plane, not so much as regards legroom but very narrow seats. Quiet nice food. Non-working USB charger. Flight attendants were helpful but not particularly proactive — one had to work to get their attention (but all was fine once they notice you), very Dutch style:)
I travel frequently. The flight was late again... KLM should really try and be on time
My only issue was my meal was inedible except for the sides.
The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.
Old cabine without flat bed in business for a 12 hour flight is not acceptable
Medíocre. The food wasn't good (although not bad, bad) and the staff wasn't kind. I asked for n extra blanket, the steward never came back, serving us roughly.
Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.
They charge me for luggage which is was included on the ticket
I have used Air France and KLM many times it will help if they change their menu's feel like it's been the same for years!!!, Especially the breakfast. Overall the flight was good and enjoyable.
My seat was so uncomfortable, and the headrest was broken. Very very disappointing for the price I paid.
Even though my seat is a paid seat, I was told to give up my seat to a passenger. I tried to ask the CA to negotiate, and when I spoke in Japanese, the CA fled. I had to find a Japanese CA and ask them to deal with it. . After takeoff, I spilled my coffee, and when I asked the flight attendant for a towel, she told me to wipe it off with a wet tissue. My clothes got wet, so I asked CA for an extra blanket, but I had to wait for an hour.
Flight was more then 3 hour late and I did not get my luggages
The seats are much too narrow and the arm rests are hard and awkwardly high, resulting in shoulder cramps. I am an average sized person ( definitely not overweight). The seats are a similar size to car seats with the added discomfort of incorporating hard plastic arm rests, that force average height individuals (I'm 5 ft 7 (f)) to hold their arms uncomfortably for several hours. The seats are much too close to the ones in front and behind making it extremely difficult to allow fellow passengers to get out, especially when the seat in front is declined. The leg room also necessitates knees banging into passengers backs for the entire flight. This used to be a quality airline who now offer mediocre service for premium cost, coupled with charging exorbitant prices for basic needs, like a seat, or luggage. Blatant and unabashed gouging of clients.
Staff was rude in business class. Luggage was damaged and nothing was done about it airlines.
Must deplane and take bus in Frankfurt. A big hassle.
Really bad airline, they treat you like you would be treated on a budget airline.
Boarding, comfort, food/drinks, entertainment and most of all an extremely courteous and friendly group of flight attendants made my 12 hour flight an absolute joy!
We left an hour late. The plane was not throughly cleaned. A gentleman sitting next to me has not showered in a month so I was nauseous. My seat has not reclined back because crew member put her luggage and boxes behind my seat.
Crew was very slow with service esp food and picking up trash. Didn’t even do a last trash pick up before landing Waited 1.5 hours after food to take our trash and was trying to give coffee and tea when they hadn’t yet taken our trays away which was ridiculous esp for people trying to nap or needing to get up to use restroom When someone was sleeping instead of coming back later or skipping them they were trying to shove their stuff on me as if we were related just bc both of us were Indian when I told them clearly no. It was ridiculous.
We were helped whenever needed and had a pleasant flight.
So far so good. I missed my flight because of the Lufthansa diversion. United helped me to figure out how to get accommodations from Lufthansa for my long layover. They help me book appropriate onward flight.
Our flight to Chicago O'Hare was delayed an hour, causing us to miss our connection to MSP and spend an extra 3 hours at O'Hare so we could board a plane with a damaged door and wait another 45 minutes or so. The crew was great, the food decent, The drinks were great: 2 glasses of a nice South African Shiraz, an ice cold can of Beck's Beer, and Dewar's White Label on the rocks.
Really quick check in and security at Heathrow Terminal 5. Staff on board were lovely and very friendly. Could have provided a few more drinks on the flight but they were available at the back of the plane.
Charged an extra 65 pounds for overweight suitcase, Not told how much overweight but had no choice but to pay the price. Compare to Delta Airlines where I flew internationally a few days before with this suitcase and no extra charge by Delta. Comfort was horrible. I am just under 6 feet tall, and good that the flight was only 1 1/2 hours, because my knees were in the seat back in front of me the whole flight. I felt that my knees were part way up to my chest. No reason to have the seats that close. I will say to the positive was the flight crew, very friendly and efficient.
Overall, terrific service, accommodations, and experience. Only reason comfort was rated lower was because it was difficult to keep a comfortable sleeping position for the overnight flight, but I also had an economy seat.
The crew on this flight were attentive, efficient and friendly. It really made for an enjoyable flight.
The crew on this flight were excellent. They were friendly and attentive. It really made the flight more enjoyable.
Seat layout, flight/club attendant service, food variety and quality could have been better. Business class Standard is visibly low compared with 6 other airlines that we have traveled for the past two years.
Yogurt only for the last meal was not what I could eat. choice of a croissant or other item would be preferred. It's a busy time, though, so i understand.
No entertainment available on flight. Seating too cramped fir an average adult.
Boarding could be smoother. But the flight crew was excellence. Very professional, friendly and helpful.
The mobile app for BA could have been better. It did not update real time on gate chnage information at the airport.