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Cheapest flight | €588 |
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I truly don't think there was anything that could have been better. How is that for an endorsement?! I'm a firm fan of BA now, with two flights in the past 2 months. Keep up the great work! And thank you!
I truly don't think there was anything that could have been better. How is that for an endorsement?! I'm a firm fan of BA now, with two flights in the past 2 months. Keep up the great work! And thank you!
I couldn’t select my seat until I checked in at the airport. Extremely difficult to talk to a customer service representative. Also, the gate announcement doesn’t appear until less than an hour before boarding.
The entire process was flawless and as expected flying first class. The only thing that I have a complaint on...when first boarding, the plane was EXTREMELY cold; then when we were trying to sleep, it was way too hot - just better regulating (especially trying to sleep) would have made it perfect.
The seats were tiny, being of a fairly petite build, I don’t usually expect to feel crammed and cramped in a seat, but I definitely was on this flight. I couldn’t even bend over to get anything out from under the seat in front and getting up to go to the bathroom at night with the seat backs reclined was nearly impossible. I had to do gymnastics to get over and out. For an airline that does long flights overnight, it’s kind of ridiculous.
The crew was very attentive and kept busy serving a variety of treats!
Overall good, the gluten free food is very hit/miss though and you must tell them you have an allergy days in advance.
We have business class seats from Los Angeles to London. The crew is friendly and provided great service. The flight was very comfortable and very smooth. Will use this airlines again in the future.
The crew on this flight were attentive, efficient and friendly. It really made for an enjoyable flight.
I was unable to input the API information in online. I phoned and a member of staff input it for me, however when I went to check in online was told that I had not entered the API needed. It took 7 seperate calls to get all the information added. I added bags separately to booking the flights. When I went to check bags in at the airport and print the lable the machine kept telling me I didn't have bags, despite the online information telling me that I had. A helpful member of staff at Gatwick sorted and printed the lables.
Had to cancel flight due to war in the Middle East, no refund, and insurance wouldn’t cover it!