Book Budget hire cars in Los Angeles

Reviews for Budget in Los Angeles

Recent reviews

Traveller rating

Wonderful

51

Very Good

33

Good

4

Okay

30

Fair

9

Mediocre

0

Poor

151

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car was cleancustomer service

get the carcar was dirty

returned the carnext day

car availablecar smelled

pick up and dropnever rent

friendly staff

2.0

Terrible customer service. The car was dirty,bad smell inside and older.Reviewed 5 Nov 2024

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2.0

I had to wait 2 hours in line to pick my car up. Unacceptable. Signed up for a Tesla. None in stock. Created charging problems. Return staff was rude. Incredibly disappointing experience.Reviewed 12 Oct 2024

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2.0

A terrible experience. Had to wait 2+ hours for my car and was charged with tons of hidden fees. I was told that I would get an upgrade. I never did. I hated the experience and it wasn’t safeReviewed 10 Oct 2024

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2.0

Terribly long wait lines, nearly 2 hours !Reviewed 18 Sept 2024

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2.0

Ghost charges. What is Non Taxable charges? The reservation was for about $600 as it turns out it was about $300 more.Reviewed 3 Sept 2024

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6.0

We reserved a car for about $270, but when we got there, they changed our car and the total ended up being $555. I understand there’s taxes and fees but the website isn’t transparent about that.Reviewed 19 Aug 2024

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2.0

Picking up the car took over an hour despite having a reservation, the line was just wrapped around the building, and only one person was allowed inside per reservation. The issue is that everyone forgot to bring in their partners license to add them as a second driver, so they had to go back outside to get it which took a lot of extra time. I was also charged for an 1/8 of a tank of gas despite having filled the entire tank up a few blocks away. No one wanted to see our receipt for gas at all.Reviewed 19 Aug 2024

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4.0

the wait at pick up was more than an hour. there was no help either online or in person with the peculiarites of renting a Tesla. Like how to charge itReviewed 16 Aug 2024

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2.0

Exceptionally long line to get the car and up charges versus stated price. Car itself was fineReviewed 29 Jul 2024

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8.0

The budget staff, car, and service were all good. However, the long wait made it very difficult in the heat. It took one and a half hours to get the car. There were so many people waiting that I thought they would run out of cars.Reviewed 6 Jul 2024

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6.0

I waited nearly 1 hour to be picked up by the airport shuttle. Everything else went fine, but watching other rental company shuttles go by two or three times while I was waiting was disappointing. Particularly since my flight got in after midnight.Reviewed 3 Jul 2024

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6.0

My rating are low because the pick up process was really below par from a customer service perspective. I would anticipate knowing the bookings for the day that one know what staffing to have. Not only were they short of people, the employees took their breaks as the lines kept growing. The total time per customer was very long in some instances and folks just appeared frustrated. After an hour and a half of waiting when I picked my car it gave me an indication that the oil needed to be changed. Lack of attention to derails - either the car should have been serviced or the oil sensor should have been reset. Low viscosity oil can cause engines to overheat. Bot something you want as a customer.Reviewed 25 Jun 2024

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• Why should I choose Budget car hire in Los Angeles?

  There are over 13 different Budget car hire offices around Los Angeles and so you are spoilt for choice on where you choose to pick up your car. If you have booked a hotel then simply Google which car rental office will be most convenient for you to pick up from. This variety of Budget offices also makes it convenient if you explore and want to drop off your car at a Budget office across town.

• Can I return my car after-hours with Budget car hire in Los Angeles?

  As there are many different locations to book Budget car hire in Los Angeles, depending on which location you choose, it is best to find out what the after-hours returns policies are. Most of the inner city Budget rental offices open from around 7 am and close at 5pm. The Budget rental on 700 W 7th St is open 24 hours if you want to drop off your car at anytime. At the airport you will find a dropbox for your keys so you can drop off at any time convenient to you.

• Does Budget car hire offer free roadside assistance?

  You will need to purchase extra roadside assistance in case of any issues you might have, which differs at each car hire location you choose and what services you need. This reasonable rate will cover you for assistance like jump starts, locksmith assistance if you lock your keys inside the vehicle, flat tyre assistance, fuel delivery and full towing options. This might be worth the extra assurance in a foreign city.

• How much does it cost to hire a car from Budget in Los Angeles?

  On average a car hire from Budget in Los Angeles costs €45 per day.

• What is the most popular car hire from Budget in Los Angeles?

  Supplier choice (Class Special SUV or similar) is the most frequently booked car hire type from Budget in Los Angeles.

• How many car hire locations does Budget have in Los Angeles?

  Budget has 13 hire locations in Los Angeles. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes