3 stars
Altstadt Hotel
St. Anna Gasse 9, 69117 Heidelberg, Baden-Wurttemberg, Germany
Heidelberg, Germany
See location+49 6221 337 0790Photos of Altstadt Hotel
About Altstadt Hotel
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- FreebiesThis stay includes Wi-Fi for free
Hotel in Heidelberg, near Heidelberg Castle This smoke-free hotel features laundry facilities, express check-in, and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff are onsite. Housekeeping is not available. Altstadt Hotel offers 18 accommodations with minibars and safes. Cable television is provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Altstadt Hotel
Amenities at Altstadt Hotel
- Free Wi-Fi
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Internet
- Parking
- Laundry facilities
- Hairdryer
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Dustbins
General
- Window
- Family rooms
- Hardwood or parquet floors
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
- Storage available
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
Services and conveniences
- Wake-up service
- Safety deposit box
- Mini-market on site
- Key access
- Express check-out
- Private check-in/check-out
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Feather pillow
- Sofa bed
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle
Dining
- Minibar
- Packed lunches
Things to do
- Hiking
- Cycling
Family friendly
- Cribs available
- Kid-friendly buffet
Laundry
- Laundry facilities
Workspace
- Desk
Reviews of Altstadt Hotel
All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.
6.9
Based on 602 verified guest reviews
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Cons -
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Pros:Nothing
Cons:I checked in after being awake for 30 hours and a long trip from US. Was asked to pay for the entire stay up front before seeing the room. I asked to check out the room first, but was told to pay. It was a hot day and my room was on the top (fourth floor). I understand this is in the old town of Heidelberg (no lift/air conditioning is common), but the room was far too hot for anyone to be able to sleep in. The window opened only a crack, so there was no air flow. The blinds had been left open so the sun had heated the room the entire day. They could not provide a fan, air conditioning unit or alternative room on a lower floor. I had to work the next four days and knew that sleep in this room would not be an option. I requested to leave and have my money returned. I had not been in the room even 1 hour. The lady at the desk refused. I even offered to pay for my first night and cancel the other nights, also refused. They claimed a 10-day cancellation policy, which is excessive. I was told the manager would be in throughout the week, in the morning. All phone calls and visits I made, I was told the manager was not there. Two emails to the address they provided have not been replied to. They knew the room on the top floor would be boiling hot that day. It was a SCAM to make me pay first for my entire stay before seeing the room. To not have a fan or any other option is crazy. Their excuse of "it was a hot day" is not good enough. If they had good service, they would tell me when I got there: "hot day, room on top floor, go check it out" but they would rather take my money and deal with this later. What a rip off. Ruined the first days of my trip, had to find another hotel and keep coming back when "the manager would be in". I am pretty reasonable about hotel rooms. I don't care much about amenities and fancy items, as long as I can sleep and have a shower. The experience here was awful. A lot of lies and frustration.
Location
St. Anna Gasse 9, 69117 Heidelberg, Baden-Wurttemberg
What's nearby
- Deutsches Verpackungs Museum148 m
- Friedrichsbau332 m
- Philosophenweg0.8 km
- Agyptisches Museum Heidelberg0.8 km
- Universitätsmuseum0.9 km
- Old Quarter1.1 km
- Heiliggeistkirche1.2 km
- Rathaus1.3 km
- Old Bridge1.3 km
- Schloss Heidelberg1.5 km
- Deutsches Apotheken Museum1.6 km
- Heidelberg Thingstätte1.8 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Altstadt Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Altstadt Hotel
Where is Altstadt Hotel located?
Altstadt Hotel is located at St. Anna Gasse 9 in Altstadt, 1.6 km from the centre of Heidelberg. Deutsches Verpackungs Museum is the closest landmark to Altstadt Hotel.
When is check-in time and check-out time at Altstadt Hotel?
Check-in time is 14:00 and check-out time is 11:00 at Altstadt Hotel.
Does Altstadt Hotel offer free Wi-Fi?
Yes, Altstadt Hotel offers free Wi-Fi.
How far is Altstadt Hotel from the airport?
Altstadt Hotel is 14.7 km from Mannheim City. Altstadt Hotel is 70.9 km from Frankfurt am Main.
How does KAYAK find such great Altstadt Hotel hotel deals?
KAYAK scours the web for all room deals available at Altstadt Hotel in Heidelberg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Altstadt Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Altstadt Hotel.
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Value for money | 7.0 |
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Distance to city centre | 1.6 km |