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Cabin was kept very hot and it was uncomfortable. Entertainment system did not work at my seat. Crew and service is fantastic

nice and clean plane but the seats and the comfort was not what i expected. i expected more based on all the ads and reviews that i've read. I guess you get what you pay for in economy.

the flight was cancelled and I was rebooked twice, once 26 hours later, then another 24 hours later. In total the flight was delayed for 40 hours. Never again will I use kayak or Turkish Airlines for my travel.

This is really the rating of two flights. JFK to IST then IST to NQZ. New York to Istanbul was good. Good crew and all positives. The flight to Astana was so bad that brought it all down. Crew was nonexistent above the minimum, seats were cramped, and it was hot on the plane. Turkish Airlines seems to be slipping down to US based carriers level.

5 unnecessary control before get in the craft. It is exagerated and very inefficient

I took a nine-hour flight in economy class, and the seats were quite comfortable. I even managed to take a long nap, which rarely happens. There was a good selection of movies, and the complimentary kit included socks, ear plugs, a sleep mask, lip balm, and a toothbrush with toothpaste.

This aircraft is not up to standard - old Airbus with terrible chairs and entertainment system for business class!

Great ground-check in crew. Pleasant flight attendant crew. Very short flight

Pathetic flight. No inflight entertainment and seats were very cramped

Our charging and WiFi were not working in our business class seats, even after they "refreshed" it.