The airline took our money and did nothing to refund our covid travel funds.
They would not refund our money despite the COVID lockdown by both governments which would not allow us to fly (and subsequently went into bankruptcy).
Pros: "Flight got cancelled due to COVID-19 and voucher issued, good for one year only then airline went bankrupt and no refund or compensation given"
Cons: "An airline that stays in business and gives travel vouchers that don't expire in one year"
Cons: "Drinks cart broken! No snacks water or drinks. Temp very hot in cabin. Staff nice."
Pros: "Pilot was nice and got us there safely. Thank you for that."
Cons: "Entertainment, working seats, food"
Cons: "Very comfy seats and a lot of leg room. There was no soap in the bathroom though."
Pros: "Great trip, they are nice and it was a efficient and smooth process"
Cons: "we could not sign in for our boarding passes, not sure why, at the desk they didn’t know either"
Cons: "For our six hour flight, no food was offered except cookies."
Pros: "Los asientos son incómodos seamos honestos y no solo con Interjet pero obvio si hay mejores"
Cons: "Oraganizacion y compras detalladas en la red ,no puedes pagar maletas y llegas al aeropuerto y te dicen usted ya pago pero nomas por su boleto y les contesto su página mediocre no da más opciones así no se puede"
Pros: "This airline offers budget minded travelers an effective option to travel to it’s destinations."
Cons: "Onboard toilets on both Interjet flights taken had no soap or soap dispenser to wash hands in the onboard toilets. Interjet website and Interjet communication with ticketed passengers needs to be improved."
It's the shortest trip one could get from BEG anywhere, so it was fine.
I paid for luggage when I bought the ticket but I could not board until I paid for luggage again. The fault lays at the feet of eDreams, the company that booked our flight. Sorry, Air Serbia, but it did affect the boarding process.
They had lost my ticket and despite showing them the confirmation email with the itinerary and receipt of payment for the flight they could not put me on that flight and rescheduled departure postponing it by a whole week
Kraljevo is very convenient airport. It's brand new, small.and efficient. Great job!
Long delay (6 hour late departure, not informative enough to provide up to date info on flight, poor food quality
Plane was late causing me to miss connection. Flight the next late causing me to miss the rebooked connection. Air seberia I think is more late than on time
Plane was old. Seats were hard and very close together. No in flight entertainment.
This was my connection flight that was moved time ahead for a almost entire day so I lost it and I had to purchase new ticket once I landed in Copenhagen since nobody wanted to take responsibility for moving flight in that way so it’s impossible to make it. Very poor job by Underpricer, Air Serbia and SAS.
I purchased an exit row seat and priority boarding, about 3 months in advance. Without any communication whatsoever, my seat was moved to row 2, when I checked my reservation 2-3 days before departure. As no exit row seats were available anymore, I selected a seat 1C. However, once at the airport, I was issued maybe the worst possible seat, 29E, middle seat, one row before the last. It is not worth my time to request the refund on the ancillary purchase, I am simply done flying with Air Serbia. Also there was no boarding process to speak of at all, or online check in.
Lacking online check in, had to wait an hour in order to check in on the counter even without language.
