Boarding for business class passengers can be improved. Also, when debarking the aircraft, Economy passengers are let off first due the way the configuration of the cabin upstairs.
The boarding process was smooth and the stewardesses were nice. Some delays with drinks at the end of the flight, but no issues.
Thay crew was so nice.Air hostess il ham was so nice.my mom was little scray with airplan turbulence she help us alot.
Flight left on time. Bags came quickly. Crew was nice. But internet never worked and the food was awful.
Good food, real silverware, polite staff, smooth landing, charging plugs, good entertainment options.
Seat 💺 was all the way on last row. Food was okay .
Boarding, seats, entertainment and service were all great. Food was great except for the fact that there were too many sweet items.
The service on board was excellent, the flight wasn’t overbooked and we departed and arrived on time.
everything was great. I don't use on-board entertainment at all (I just read or sleep), but I appreciate that I couldn't hear anyone else's!
On this flight, about the last 2 hours the captain kept the cabin too hot. It appeared like the ac was off.
This trip was the most comfortable one I have ever experienced, the team was excellent and very helpful. I am so glad I picked Qatar Airways.
I was unable to pre purchase sear upgrades or internet. Their online site is not user friendly and poor. I felt singled out in customs. Seats are very small even for a small person.
I recently travelled in Business Class with Qatar Airways, and overall, it was a pleasant experience. The cabin crew stood out for their kindness and professionalism, making the journey truly comfortable. The food exceeded expectations and was exceptional in both quality and presentation. The boarding staff was courteous, though I would like to mention that the staff member responsible for checking tickets during boarding could benefit from additional training to be more welcoming. A warm and hospitable approach would enhance the passenger experience significantly. However, one aspect of the journey was particularly frustrating. The in-flight entertainment system was disappointing, as the headphones provided did not work at all due to a loose connection. This significantly impacted the experience, especially since the flight also lacked Wi-Fi service. Addressing these issues would greatly enhance the overall travel experience. Lastly, I would suggest implementing a section-wise boarding process to streamline the boarding experience and minimise potential challenges. I appreciate the efforts Qatar Airways puts into delivering high-quality service and hope to see these improvements implemented in the future.
The food is not good and also if you ask crew to bring something they say ok I will bring but you will never get it. Please they should listen good to passengers
Seating is terrible, having seats so crammed is unacceptable for a 15-hour journey. I cannot stress enough how uncomfortable it is to sit in such an aircraft. Leg space is roomier in a domestic aircraft. I have not experienced this kind of crammy seating in domestic flights either in the US or other international airlines overseas.
Aircraft was spacious compared to American Airlines, food was great, entertainment was much better with a wide variety of options, and the crew was very polite.
There was frequent beverage ,meal and snack service. The crew was very hospitable and professional.
Good staff, good intent, decent entertainment. More seat space would always be of benefit
Qatar airways from Doha to guangzhau was excellent big bird Boeing 777 more room and smoothly flight, I Love it
It was a long flight but overall a good one. The one thing that I would comment on is that there is a real problem with disposable plastic products when it comes to the meal service. It would be great for Qatar Airways to find ways to make its meal service more circular and reduce the immense amount of waste.
Horrible. After paying for my seats, I was cramped, had no overhead bin space, freezing as the flight had no temperature controls, the food was awful and served cold, when asked for snacks was told to wait and then never received any. I booked this flight as a partner through American Airlines but will avoid in the future.
Extremely bad food, they never gave our bags in time, the online check-in did not let us check in because we had Indian OCI not sure why we were given the option to check in then, because we couldn’t check in online we had to go in person and we were not able to change our seats and sit with our family
we were delayed from Athens to Abu Dhabi by an hour and a half, so I had trouble connecting the flight from there to Bali. It could have been done had they waited even 15 mins. There was another lady who was in the same boat. By the time we were half way across the terminal, they have actually already issued different flights for us to go Jakarta then to Bali. Not to mention the inconvenience of waiting over 4 hrs at the airport and the subsequent inconvenience, we did not arrive to Bali till after 800pm the next day, which means I paid for the hotel for nothing when I could have been there before noon the next day! There was little explanation. It was just as well I needed some assistance getting around, otherwise the 2 of us would have been completely lost! Not going to fly with them again!
This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.
Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.
Bad. Flight was very uncomfortable with narrow and shallow seats, very little food and water. I will not fly etihad again.
In never flown this flight, because my flight coning from Barcelona was delayed.
Seat selection screen while online check-in could include free seats to choose from and show the options before we proceed. Currently, it is auto-allocated and there are no options for free seat selections.
Long way to improve. Toilets not working. Bad handling when flight was canceled
The business class experience is fantastic. The crew were polite but often unavailable even when I tried to call them! I even found myself bringing my used dishes and cutlery up to the crew because no one had come to collect it after over an hour.
In this long haul flight, flight attendants never stopped moving and giving excellent service. Very impressive. Very comfortable seats and excellent food
Service and food were decent, seats are a bit too narrow. Leg room is normal. Bathroom should be cleaned more frequently. WiFi is cumbersome and should be simplified.
Same as before boarding process and lack of crew experience in the process
Was ok except they send the baby trolley to oversize baggage office without telling me so we spent an hour looking for ir
The trip had a 19 hour layover, and no hotel accommodation was provided. This a shame for an airline to do to their customers. I will not only stop flying with Turkish Airlines, I will make sure anyone I know avoid Turkish Airlines because of how lousy their layover system is.
Their weakness is in boarding. Business class rarely boards first and there are no announcements explaining delays, so customers are always left waiting and wondering why boarding has paused.
Horrible, they forgot our luggage, the food was terrible, the crew were rude, the flight was delayed, I hated every aspect of this flight
Old aircraft, very very low business class standards, no privacy between the seats, horrible old TVs, tiny bathrooms.
The plane is cramped and there is no space to move. The seats should not recline because when a person in front drops their seat you are trapped and you can't even see the entertainment screen because it is right in front of your face. I like that checked luggage is included. The food tasted good but they ran out of breakfast choices. The crew is nice.
It was very good and it was not my first time I always take Turkish air line for my travels
helpful and friendly. The Lufthanza people I dealt with before my holiday were so unhelpful by comparison.
No leg room! Either too hot or cold with these guys!
The flight was cancelled due to tech problem with the plane
No entertainment since it was a 3 hr flight. Good leg room for economy.
For such long flight we were expecting more comfortable seat , which were to close to each other , the backrest we could only lean a few inches to the back and you really couldn't stretch your legs.
This is my second time to fly this year with Lufthansa and both times they dropped the ball. My ticket was very cheap and l would not be honest if l said that l had some high expectations for that price. Fly delay 6 hours. Screen in fey seats around me didn’t work. Food for dinner was ok but breakfast was so poor. We had connection in Frankfurt for Vienna. Because of delay they gave us fly with 30 min layover time. We got to Vienna but our baggage was late of course. Long story short it took us almost 24 hours to get to the final destination. Very bad experience
If I book through Lufthansa, I expect to fly on Lufthansa, not discover. Food was bad, plane was delayed. Will not be flying Lufthansa again.
They offered water and chocolate I would have preferred a sandwich.
The flight was about 10 minutes late which made it kind of tight for connection in Frankfurt. One think that was helpful for my husband and I since we don’t speak the language was when we got off the shuttle bus, two ground crew told us very clearly how to make the connection.
Extremely tight connection in Frankfurt. Tickets with one hour layover are not realistic even with first flight being on time. Just barely made it and ran most of the way. 😬
