My Aer Lingus flight (booking ref # 2SU4LF) was the worst travel experience I have ever dealt with. My flight from Paris to Dublin was delayed by over 2 hours which caused me to miss my connecting flight back to the US. I was not able to be rebooked on a new flight for another 3 days. When I finally made it on my rescheduled flight, it was delayed AGAIN, causing me to miss my connecting flight from New York to Boston. At this point I decided to just rent a car since the next flight I would have been able to get in wasn’t for another 5 hours. It was a complete nightmare experience and I will never fly Aer Lingus again. I have requested a refund from the booking company I placed my order with.
They couldn't do through check-in for us. They took 2 hours to issue just one leg of the boarding pass. They had no idea to handle the case of passengers who travels to USA via Dublin airport. we had tough time time Dublin airport as boarding pass for the US flight was not pre-issued. Hope Aer Lingus will learn to handle such cases which they couldn't learn in in the past 50 years of the service.
Very sad, couldn't stop crying. Was an hour delay in Ireland and when we got to Canada the flight was boarded and couldn't get on. Was the last flight of the day. Now in a hotel waiting on a stand by.I have to got o work, so I'll go first available while my son stays in the hotel til one's available
Both flights late. Almost missed connecting flight and flight staff not willing to help expedite us off the plane.
Flight was great. Had to wait almost 100 minutes for luggage (some problem in the delivery). This may not be an Aer Lingus problem, but an SFO problem.
Probably my favorite airline and way to go to Europe. Everything went smoothly! Food was tasty, crew was pleasant. Really cannot complain!
Golf Bags never made it on the flight. Very expensive golf bag and. Clubs,shoes, clothing. Will file a claim against Aer Lingus
Horrible. Garbage airline. Due to the strike we got a replacement plane/crew. I didn't get my exit row seat I paid for. Food was horrible. Plane was hot and didn't have AC vents.
The first leg of my 2 flights were delayed, causing me to miss my second flight and have to stay the whole night in Dublin. Super upset with this experience, and I still need to figure out how to get compensated for this.
Everything went well, but could have used a bit more legroom.
Nice to have reclining seats for a change and great to have internet access
Tivat airport really needs to up its game W Eurowings needs to provide support at luggage collection
Delay after delay: no information besides what my Kayak app provided was provided about the delays. The plane was at the gate. Also, the gate, 100A, was incredibly warm, and the sun was beaming in. Boarding was disorganized with no groups announced.
Kayak - EDreams - Eurowings need to define clearer the hand luggage terms. I asked for add. hang luggage got charged by Eurowings for having add. hand luggage that was not included in my booking. I travel alot! I know the size dimensions never paid twice for hand luggage and cannot chase Edreams or put Eurowings in the wrong. Also there was severe delays on this flight. Issue getting bus on arrival and missed connections. Unfortunate will not use Eurowings
We checked in 4 luggage and only got 3 back & lost our 4th luggage. Our flight was from berlin sept 22. We arrived Copenhagen but only received 3 luggage. Missing 1 still 24 hrs after our arrival and our Cruise will be leaving tomorrow 9/24/2023. This is the second time that our luggage gets lost/delayed in Copenhagen
No food on plane.. flights scheduled 55 min..everything is very expensive on aeroport
Filthy plane, obviously not cleaned properly between flights, food crumbles in seat and carpet
Smallest seat I have ever seen. And they had a label with more Legroom but in fact where really tiny.
No cancellations but one flight delayed due to arrival airport industrial action. Comfortable
I was held-up at boarding by rude employee who insisted that I had to wait until all other passengers had boarded the lane before issuing me a boarding pass so I can board the plane. I could not check-in earlier and get a boarding pass since I had flown directly from Dusseldorf.
