Crew and service was excellent. My seat was super small and cramped! No leg room
More legroom (I am 6’4”) and my knees were in the back of the seat in front of me. Food was laughable
We were delayed so long that I missed the next flight. I should’ve arrived in Catania at 4 o’clock and arrived at 1 AM. The late departure was due to a water leak due to a dirty filter, according to the flight staff, and that seems like something that should’ve been taken care of before the flight. It’s too simple of a mechanical problem to make you miss the whole day.
The plane was clean and the staff professional and courteous, as usual. The seat back was very hard and uncomfortable.
Loved flying with this airline. Professional, courteous staff who did everything possible to make the long flight comfortable!
Swiss air was a short flight to and from Frankfurt to Geneva. The crew was nice, and the service was fine. Would be nice if they had wifi available.
Before the flight I received an email from LH that our seat were changed to other comparable seats. At boarding however we found our reassigned “comparable” seats were directly by the toilet. They sure were no “comparable “ seats and we were quite disappointed!
The flight didn’t happen with Lufthansa. It got canceled with no reason given and all I received for my troubles was €20. People make travel plans for a reason and when the flight was rebooked, it was delayed for 4 1/2 hours on Austria Airlines. The flight attendants were of zero help. They just wanted to stand and look pretty. I hope to never fly Austrian Airlines again. Horrible!!
Could not check in early online, even after multiple attempts. Got the last row when checked in at airport. Food was bad tasting and no choice at all. Comfort was poor. Overall a very bad experience. I wouldn’t fly again with Lufthansa.
Dinner was excellent - beef stew, the eggs for breakfast were only ok. It was soooo nice that there were so many options for movies and games.