Our flight was canceled for a reason that suggests gross mismanagement. We were re-booked for a flight to a different airport.
Worst: long walk to baggage claim Best: left on time
Great overall experience with TAP - would not hesitate to recommend for your next trip to or from Portugal
Correct meal and overall flight went well. 204€ for an extra luggage is simply exaggerated
Boarding the plane from 2 entries at the the same time front and back was ridiculous. I boarded from the back for row 7 and others boarded from the front for row 15, for example. We met mid-plane and had to squeeze past each other. Ridiculous
Flight delays. Mad rush with no help from staff. Staff for TAP is elusive like the Tasmanian devil... you hear about it but never seen it. Seats were the only thing that was ok as its lie flat, but trying to sleep was like being at a concert as the crew were chit chatting non stop while you are trying to sleep. Food was seriously better in Premium EY on other airlines like Singapore Airlines, Lufthansa, United. We traveled Business Class on TAP. Crew were friendly enough but not very present at lull period of flight.
We had seats 1 D and 1E which is right to the front as there were no other seats available. It is right up at the galley and toilet. Whole flight was very noisy and busy and we didnt get a good flight or rest the entire flight. Its was a pretty costly Business class fare that felt like Economy class experience.
Way too much money for the experience, would have been better in economy
It was excellent - good value; good service. No complaints; my sister moved to Portugal so I will be flying there annually and will continue to use TAP. I love that I can get nonstop flight from SFO to Lisbon.
The entertainment was exception as were the accommodations. The food was inedible. They ran out of food by the time they got to me and I was only offered a mushroom pasta which I do not eat. The crew had his luggage over my compartment and open/closed it every 10 min preventing me from resting. Overall, a very bad experience.
