The service was flawless. The trip went great. I flew from Venice, Italy to Tampa, Florida. The issue is my bag (that I checked for free when checking into the flight) was ripped along the side when I collected it from baggage claim in Tampa, last night. I thought of talking with the Tampa baggage claim employees about it and see what could be done, but my bag isn’t a very expensive bag and I didn’t want to make a big deal of it. I’m not sure if I’ll be checking a bag anymore in the future.
2.0 MediocreLandon, Jan 2025VCE - ZRH
Read more SWISS reviewsThe service was flawless. The trip went great. I flew from Venice, Italy to Tampa, Florida. The issue is my bag (that I checked for free when checking into the flight) was ripped along the side when I collected it from baggage claim in Tampa, last night. I thought of talking with the Tampa baggage claim employees about it and see what could be done, but my bag isn’t a very expensive bag and I didn’t want to make a big deal of it. I’m not sure if I’ll be checking a bag anymore in the future.
We're talking about a short-haul in-country flight.. there is no confort, no food, just the bottle of water. The seats are squeezed like hell and I was in the back-end of the plane, with one spare row left for the crew and to store excess bags that could not fit in the overhead bin.. Speaking of carry-on, some passengers should be better screened as their bags were simply too big to fit in the overhead bins.. ! How can this happen, and it was an A310, with 2 columns of 3-seater rows.. There is a pseudo-Business class, which is simply a section in the front of the plane where the same seats are occupied only 2 out of 3, on each side, leaving more rooms for the passengers and their bags. That's it.
We are glinting with united , but over all very disappointed
It is a good airlines, very professional very good food. I wish they offered free luggage is the only thing.
Nothing special.. they could have provided something to eat without a charge
Crammed like sardines into the middle of the middle 4 seat row for an 11 hour flight was a terrible experience. No attempt made to help passengers sleep by dimming lights or shutting window shades. Small mediocre meals. Not enough good movies/TV options. Hopefully we will never have to do this again.
Flight attendant served beverage to everyone during meal service and forgot about me. Had to call her several times until she realized it. Not a good service for a business class flight
overall the flight was good and we were happy they waited for us. However, our luggage didn t make it and this caused us a lot of problems.
This was an upgrade to business class and really enjoyed the experience. Much better than my earlier flight and thank you.
The seats had no space at all beyond the knees. The seat in-front literally reclined on your face, very uncomfortable plane. Was nothing like the normal SWISS experience. The food was okay but could be better.
Food was good! Crew very polite however when asked to adjust temperature did not help! It was freezing! Seats uncomfortable 😣
They offered water and chocolate I would have preferred a sandwich.
There is more space in this economy seat. It felt like a better layout, not so cramped.
I liked everything excepct the noise of the engine inside de airplane was a little bite higher.
Seats were very small and of poor quality. Service was good.
The staff was not at pleasant as those on the first leg of our trip.
The business class seats are very narrow for the cost
Boarding delayed 1.5 hours. Ended up sick because of all the delays and lines waiting around airport and boarding.
Crew was excellent. Sat us together after the airline changed our seats. This was the smaller plane/shorter flight so no entertainment or food.
Try to be on time and landing more smoothly. Thanks