The flight was generally good but was delayed departure meant a very late arrival for a connecting flight.
PLEASE DONT TAKE FORCEFULLY(SIZE APPROPRIATE) CARRY ONS FROM PASSENGERS WHO FOR SOME REASON NEED TO KEEP IT
I slept the whole flight so I can't tell you about the food and there was no entertainment offered. Crew was very nice, seats were comfortable in business, and boarding was easy.
-Swiss airlines online check in app crashed multiple times -Zurich airport does not have very many bathrooms accessible to people with disabilities - closest disability accessible bathroom to departure gate was 1/4 mile away.
I took this flight to be able to fly with Swiss instead of Air Canada from Geneva.. The AC planes have a better outfit in Business class than Swiss, but the service aboard Swiss is really best, first-class, as is the food and beverages. Though using the same plane model (A330-300), the interior setup of the cabin starts to show its age, but IMO the planes are better serviced by Swiss than AC. I had in my recent trips with AC way too many technical problems that led to delays or even complete cancellation of my flight.. Their fleet is aging (average 20+ years) and the maintenance has taken a toll compared to years ago. Cutting costs in every corner has to be paid sometime by someone, and it's the travelers at the end that pays for it. Unfortunately for me, flying directly to Zurich puts a much longer after-fly trip on me than Geneva.. so I might go back to direct flight YUL-GVA, even if I don't like flying with AC.
We're talking about a short-haul in-country flight.. there is no confort, no food, just the bottle of water. The seats are squeezed like hell and I was in the back-end of the plane, with one spare row left for the crew and to store excess bags that could not fit in the overhead bin.. Speaking of carry-on, some passengers should be better screened as their bags were simply too big to fit in the overhead bins.. ! How can this happen, and it was an A310, with 2 columns of 3-seater rows.. There is a pseudo-Business class, which is simply a section in the front of the plane where the same seats are occupied only 2 out of 3, on each side, leaving more rooms for the passengers and their bags. That's it.
For the price of the ticket it's probably the best service in the world
Everything was great except food . It as okay not good not bad
Flight attendant served beverage to everyone during meal service and forgot about me. Had to call her several times until she realized it. Not a good service for a business class flight
I would recommend flying SWISS to anyone. Very impressed by the quality of food. The staff was extremely kind and accommodating. They arranged a shuttle to help a group of passengers make connecting flights when there was a delay.
The in flight entertainment was very good but unfortunately I feel they could have been more attentive to the customer. This is saw on all my Turkish airlines flights , besides dinner service you never really saw the attendants.
"I had a fantastic experience with Turkish Airlines! Here are some things that really stood out to me: - Delicious food options, including a wide range of Turkish cuisine - Friendly and attentive flight attendants - Extensive in-flight entertainment options - Smooth and efficient check-in and boarding process Overall, I was thoroughly impressed with Turkish Airlines and would definitely fly with them again. The combination of comfort, service, and amenities made for a truly enjoyable flight experience."
I felt the AVM was bad. They could have done better and felt the route was much long theb expected otherwise it was good experience.
It was my first time flying with Turkish Airlines, but I found the staff—from the airport to the cabin crew—to be somewhat dismissive and overly direct. This experience left me feeling discouraged about even considering a visit to Turkey in the future.
Same as before boarding process and lack of crew experience in the process
Bad service and food was not good. Give very less food.
Flight was delayed then we had to redirect for medical emergency during which time we had no information on what is the plan. The connecting flight was also delayed.
Seats are not clean inside the very dirty and need to improve
Professional & courteous cabin crew. Food was very good even in economy class
7 stars hospitality and an excellent service by the Turkish Airline entire team. Somehow, our membership numbers for mileage points were not indicated on our boarding passes issued at O’Hare Airport by the Turkish Airlines check in desk. During transit in Istanbul, I brought to attention of customer service Turkish Airlines. Please have our mileage points posted to our membership account from O’Hare Chicago to Lahore for both my wife Kaukab Shirazi Thank you
Very helpful in getting us off the plane first to make a tight connection.
Maybe more diverse entertainment. Although the inflight cameras were amazing 10/10
Boarding was chaotic and the flight left late but arrived at a decent time. This may have been because of the sxsw festival that was going on.
They were all bad because SAS was at fault and cost me my time. I will never fly SAS again.
Please see my comments for the flight from Chicago to Copenhagen
All flights were on time! The crew was nice and polite Thank you. Food was awful. They give you terrible pasta or rice dish and make you pay for chicken if you’d like meat. When I asked for water with my tea, they told me, I’d have to pay 3 euros for water. Restrooms were filthy half way through the flight.
The meal offered was fish. I am allergic to fish. When I told her, she just took the box of food back without offering me an alternative.... I had to ask... can I then have a bag of chips? She did give it to me. I am a Euro Bonus gold member. Please just take the time to offer something else. Easy and from a customer service point of view, .... Considerate.
It was ok. Vegan meal was good, however no complimentary alcoholic beverages.
The food service was absolutely rubbish. Very arrogant crew. Does Scandinavian airlines think everyone eats meat??? I paid for my flight but could not eat anything because I am vegetarian!!! I was hungry for 7 hours . I demand for refund! This is absolutely unacceptable!!!! If you want more customers keep an open mind!!! Cater to all meal needs. I have flown many airlines and I never make a special request online never! They always have vegetarian options. SAS has no idea of customer service. Shitty service
Flight & service all top notch but online check-in a poor experience. Clearly a glitch on their website which prevented completion via my Android device. Also no easy way to provide this feedback to the airline so they can fix it!
Love the little chocolate bars, and consumer rights in EU regarding stepped refunds when flights are delayed.
I’m glad the bus waited for me to connect me to my next flight since we were delayed. Flight was good.
I've yet to be on an Air Dolomiti flight that hasn't been delayed, but other than that I've really enjoyed flying with them
Flights scheduled with impossible connections - Lufthansa apparently believes it takes 7mins to change terminals, go through passport control, re-clear security and walk 1.8kms…..and everything will work perfectly (which it never does at Frankfurt). No staff on hand to assist with transfers on delayed flights. No transfer guidance provided by app. No compensation offered for 6hr delay to connecting flight.
The real bathroom smelled horrible and it smelled in the real of the plane..
Disappointing. Too many let-downs, in delays and communication, by both Lufthansa and Discover to put in an email. I am resigned to the fact that this is what I should expect from all airlines. Unfortunately.
Actual flight was smooth but we were delayed 70 minutes. Were promised to make it up to us but were given no refreshments
Prompt, efficient boarding. Clean aircraft and knowledgeable crew. Everything on time.
My flight was cancelled night before departure. It got rescheduled for two days later. As a result, I occurred additional lounging expenses, rent a car expenses, food, missed day of work and the worst part my son missed first day of new school.
Be on time. Constant delays, missed connections. No excuses. Weather was not an issue
