No food just water No entertainment possibilities. No jacks to charge phone or anything
They offered water and chocolate I would have preferred a sandwich.
Sorry, I’m not a fan of United. The seats are just too cramped and uncomfortable if you are traveling very far.
Did not happen. Cancelled and rebooked on flight to Frankfurt and then to Berlin. Lost luggage at Frankfurt change.
Did not fly to Houston as original flight was cancelled.
There is more space in this economy seat. It felt like a better layout, not so cramped.
They were late and I missed my flight for Chicago. Terrible experience with Austrian airline this time.
Delayed flight with no explanations; poorly managed gate and boarding process.
I was extremely stressed out with the delay of our flight, not because of the delay per se, but we weren’t getting any responses from the staff/crew as to what was going to happen with our connecting flights. I think if they were better informed, and in turn we were informed, we would be more at ease. Also, at the Newark security area, the scan machine detected something “foreign” in my crotch and behind area, I cannot believe that in 2024, these machines cannot differentiate between a sanitary pad and a dangerous object. The security officer who conducted the body search was really sweet and apologetic, and asked me if I would like to move to a private area and conducted the search thoroughly without making me uncomfortable, but it is clear that these machines need an upgrade for such issues.
When we were boarding, we needed to go the desk and give the address of our final destination. While giving our address, I was yelled at because the woman at the desk couldn’t understand that I was giving her our US address. I kept giving her our street address and she couldn’t understand and she yelled “listen lady, I need your address. Just write it down!” I wrote down exactly what I had been telling her.
