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The crew on my Frankfurt to Chicago flight were outstanding!! Friendly, helpful and worth taking the time to write an excellent review on their behalf. I would fly Lufthansa again just because of their warmth, kindness and humor!

Missed flight. Requested assistance for my father and he did not receive it in Paris.

Welp - they boarded us appropriately...then had us sit on the plane for over two hours before cancelling the flight...which meant another night in Munich. I probably had it a little better than most as over 500 people had to be accommodated/re-booked etc. The next day I boarded the same flight (for which I had now been ticketed 3 straight days) and - with "only" an hour delay, managed to finally get home over 2 days later than scheduled. I haven't flown Lufthansa to Europe in years...and I won't be looking to do so again in the future. To be clear, though, the people I interacted with - flight crew, Service Center, check-in were all professional and courteous - management is clearly to blame for their lack of communication and unpreparedness for when things go wrong.

Efficiency of staff, and comfort and cleanliness of aircraft was all great. Maybe a hot drink without payment at that time in the morning would be good!

Flight was late arriving. So, we left 25 min late. Pilot made some time up during the flight. Therefore, we arrived alittle past original time.

Flight was cancelled I was rebooked I dont know if I will fly back home onnLH again Its a very sad story!

Flight was great only departure was delayed to saome ground crew issues

Exit row seat that cost extra to book had a bad monitor marked as out of order, so clearly something they should have fixed.

Nice people, efficient and professional, high quality, and well-run. Everything you want in a flight!

The crew was the best I’ve ever encountered. Business class was spacious, immaculate, and very modern.