There was a very drunk and disruptive passenger who was on the plane, right behind me. He was already drunk before boarding but was still let on the plane. He kept kicking and hitting the back of my chair the entire flight. It was an early morning flight and had zero rest on that leg
Really lovely trip and flight. The flight staff were so accommodating and warm throughout!
Friendly crew who apologised and explained reason for delay. Good on board service. Rather cramped seating. Late departure.
Very sad, couldn't stop crying. Was an hour delay in Ireland and when we got to Canada the flight was boarded and couldn't get on. Was the last flight of the day. Now in a hotel waiting on a stand by.I have to got o work, so I'll go first available while my son stays in the hotel til one's available
Was not aware that Aer Lingus was like the cut-rate services in the states, with no food or beverage (other then 3.50 Euro coffee) and no screens for entertainment. Was a great flight, but not much in the way of services.
Both flights late. Almost missed connecting flight and flight staff not willing to help expedite us off the plane.
during a very rough flight, I was forced to sit in a last row seat, fell asleep, and was forced to return to my assigned seat after the turbulence. The stewardess then used that seat to sleep.
I didn’t realize Aer Lingus was a “nickel and dime” kind of airline where you had to separately buy all the amenities you wanted. The push to purchase duty-free beauty products was off-putting. And our row had the least amount of leg room I’ve ever dealt with on a flight.
We couldn't talk to aer lingus we had issues with the flight change and aer lingus made us talk to kayak
Very pleasant staff, there was some turbulence but the captain was very apologetic and gave notice where possible.
Food service was good. Aircraft was old and needed upgrade such as seats. Flight was delayed about 1 hour.
Liked - efficiency of boarding with 2 jetways. Checkin was with kiosks with helpful and plentiful workers to help with the process. Munich airport security was very automated, efficient and effective. Free wine and beer! Cons - food was only okay in economy class. Plane bathrooms could have been cleaner.
There is more space in this economy seat. It felt like a better layout, not so cramped.
Zero legroom or space in economy. Flight was delayed into Munich causing a missed connecting flight and other missed bookings. :(
Connection time and departure time were both changed to cause undue stree on older people who cant run through an airport
The staff was not at pleasant as those on the first leg of our trip.
Other than the delay of flight, this crew tried to make the best of bad situation.
Crew was excellent. Sat us together after the airline changed our seats. This was the smaller plane/shorter flight so no entertainment or food.
The plane boarded 5 hours late. This made for a very long travel experience - 3.5 hours for getting to/taking the connecting flight (Air Dolomiti), 5.5 hours layover in Munich, 11.5 hour flight to Houston, 1 hour ride home. After landing at BUSH airport we spent 30 minutes on the tarmac waiting for United staff to prepare the jetway. Flight attendant admonished my wife for briefly opening the window shade midflight to take a look outside.
Boarding was one hour late. Gate notification was incorrect (notification said gate 17, actual was gate 14). Took shuttle bus to board the plane. Late arrival of plane at Turin impacted travel arrangements to the event.
