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The pilot came out and chatted with the passengers. He explained why there was a slight delay. The crew was excellent. Very helpful. I had to buy meals for my whole family and they were in different seats, so the crew had to deal with that. They were very pleasant and accommodating and did a great job!

We were unable to land in Liberia. It was not the airline’s fault, but we had to be diverted to SJO.

We had things stolen from our luggage, we also were refused an upgrade on a flight that was not full.

When we left, it wasn't Great . People were drinking heavily, very disrespectful Extremely loud, the entire trip. I think the crew members, should have get their attention. Coming back was great.

I sat in the club. The seeds were fantastic. The meal was great and Entertainment was good. The crew was fantastic. I recommend it to everybody.

The food was small portions and not fresh. I was seated at the back of the plane so by the time the cart approached me most of the food options were sold out. The cabin crew was fantastic however.

Great flight and crew. Food isn't free and neither are headphones...

We were in economy class but paid for option Plus which offer you an extra snack after take off, free earplugs & blanket. The crew were very attentive. The comfort however wasn’t great, hard to be comfortable in such restraint place. Wasn’t able to sleep through out the 7hrs flight and was exhausted upon arrival.

The flights were on time and the crew was friendly and helpful. The food was ok. The seats were quite cramped and if the seat in front was tipped back there was very very little room. The entertainment was only on your own device and there was no usb charging

Boarding and staff were excellent. The food was ok. Very cramped seating. No existent entertainment other than on iPhone over wifi with poor choices of movie or shows. Bring your own entertainment. Nowhere to charge your phone

Flight was delayed. Arrived in Vancouver at 3 am. Not a great experience.

Long wait to check in your bag at Honolulu Airport as no kiosks therefore no bag drop line. Confusing at gate as the desk is at entrance giving the impression you need to check in there . Waited in another lineup for no reason

Boarding process was poor and slow. Should fill the plane up from the back like other good airlines

more room between seats. will check out other airlines. uncomfortable - knees crammed against seat ahead

Flight diverted but info was really poor, ev3n with airport staff. The cats desi was a km away ,

We are experiencing more delays with westjet than other companies. West jet used to be our favorite airline.

Credit to the check-in staff for offering no-charge to check our carryon. We had 2 checked suitcases already, and it was easier instead of at the gate.

Was a short flight, not good or bad. Extremely cramped and I'm only 6feet 1inches. 295lbs.

Average at best. Typical of WestJet these days. Crew far from friendly.

The flight attendants could have been mote professional, talking about other people's life choices loudly and rudely. Delay to board which seems more and more standard with westjet.

Horrible I had a health emergency and couldn’t go Air Canada refused to allow me to reschedule

First, When I check in at Phx air Canada counter, I couldn’t make it myself, either at the check in counter, the lady told me that I need a Canada visa to take this plane, then I told her that I have a lots of friends go back to China and transfer in Canada, I’ve never heard they say they needed a visa to stay in the airport, also, I have US lawful green card, as I did research, I knew all U.S. green card holders don’t need a visa to go to Canada if stay a short time. And then they agent lady asked her workmates, spent over an hour then finally have the boarding passes for me. Secondly, my flight is from Phoenix to Hongkong, one stop at Vancouver, but I had to get my bag in Vancouver then re-check in again there. I asked them, they told me that because my layover time is too long (about 20 hours), so they can’t do bags check through. I understand this, just compared with other airlines I travel before, this isn’t a good experience to me.

Excellent crew, great food despite catering issues. We need more people like this.

Really poor travel experience. My first flight was cancelled, which cut my international trip short and threw off my schedule. I will not be flying Air Canada again if I can so help it. The crew and in-flight experience was pleasant and enjoyable but the consistent delays and cancellations are not worth it.

Economy middle seat was so narrow that I could not sit back comfortably with passengers on either side of me. Over the 9-hour flight, with my body slightly twisted most of that time, my previously-healthy left knee became very painful, even though I got up to walk multiple times. The knee is still painful 3 weeks later. Otherwise, it was a nice flight, but I was crippled over my entire vacation.

Excellent bit seats are still a little too small and there's that $75 baggage charge.

Service and crew very organised however the plan and seat seemed very dated and not enough space

The boarding staff was extremely rude and disrespectful to multiple passengers. I would advise to avoid Air Canada at Comox airport unless they take steps to improve their airport staff.

Bad experience with Air Canada. Our first outbound flight was cancelled due to weather, but the airline rebooked us 2 full days later and basically told us it was our problem and to go away. Then a further onbound flight was delayed for 12 hours. The airline booked us a hotel, but the hotel was unable to transport all passengers in its shuttles (the airline of course didn’t provide any transportation or taxi vouchers), so we waited hours just to get to our hotel and get checked in. Finally, on the way back we had ANOTHER flight cancellation, and the airline wasn’t able to get us on another flight until late the following afternoon. All told we lost 3 days of our vacation (including nonrefundable hotel booking) and arrived home a day later than scheduled. I will never rely on Air Canada to get me where I’m going again.

On the Vancouver to NRT flight, The staff were condescending and withheld at times. There were times when they appeared to be more concerned with socializing with each other than appearing professional. I know it must be a hard job, but being chatty and handsy with each other in the public view only to be condescending to customers isn’t a good look.

Our flights were severely delayed, then canceled and we had to fly out next day with no sleep accommodation help. This led to our baggage being lost and the service reps after baggage couldn’t be bothered to help. They kept sending us to different counters when we were at the right counter to begin with. The only saving grace was the angel woman supervisor with blond hair who helped us put in a missing baggage claim.

Pathetic service by underpriced, please call me back at the earliest

The flight was ok, the flight attendants were lovely, the movies were good, the food was ok, and I am just sad because my luggage didn't arrive with me in Iasi because the flight from Vancouver to Frankfurt was delayed and then I barely made the rest of my flights. Also, there was no real support once I got off each of the flights. There was nobody to ask about gate or where to be and for example when I got off in Vienna to catch the flight to Iasi there was no screen where I could read the gate and time of departure of the plane. I was going crazy trying to find the plane to Iasi and I barely made it. When my luggage finally arrived home it was broken. The handle was completely broken and that was not so good. I am in a visit here, in Romania, and I will have to buy a new luggage.

Boarding was total chaos. They didn’t know what they were doing and taking bus to the airplane is like going back in time. The food is bad, portions are very small and we don’t get simple paper napkins! Is it really that bad?

I had handicap and pre board due to a recent broken arm, was made to find my own help placing carry on baggage in the storage above. My tv and entertainment unit did not work correctly, requested help and it took 30 minutes to get help, she did not fix it or come back to see if it was fixed. I went to her a second time and she did another reset, still did not fix.

It was a good flight overall, I just hate it when we get delayed because there is a small amount of layover time in Munich and you have to actually run to the next gate.

There is more space in this economy seat. It felt like a better layout, not so cramped.

Seats in the center row have obstructed leg room. Entertainment center did not respond well. Staff was good, but coukd be of limited help

Lufthansa employees they has to work more with the customers and they delayed the flight for two hours every 20 minutes every 20 minutes every 20 minutes every 20 minutes

The flight was at 6:10 am to early. No coffee or anything else offered. To 👎

The flight was severely delayed. The check in desk was rude.

Good flight. Not a lot of legroom, but it was fine for a short flight.

Flight was fine, food better than anticipated and flight attendants were helpful and friendly.

Need a do not disturb sign if you wish not to have any meals so that they can wake you or have the meals served . Left very sad and hungry .

Everything was fine except not posting the gate number until 14 minutes before boarding. In an airport the size of Heathrow, that was unacceptable.

The least comfortable business class seat I have encountered for a while - very very firm when reclined making sleeping difficult. Cost cutting is visible everywhere - no offer to refill drinks (the wines were not good - so no real issue there :) ) Just not worth what BA charge

Flight delayed and we were forced to check our carryon bags which was huge inconvenience.

Food and entertainment non existent as we were only in the air 25 mins so totally understandable

The onboard service makes it extremely difficult and slow to go to the toilet

Staff member at boarding gate was rude, and more than once!