Very sad, couldn't stop crying. Was an hour delay in Ireland and when we got to Canada the flight was boarded and couldn't get on. Was the last flight of the day. Now in a hotel waiting on a stand by.I have to got o work, so I'll go first available while my son stays in the hotel til one's available
Both flights late. Almost missed connecting flight and flight staff not willing to help expedite us off the plane.
Probably my favorite airline and way to go to Europe. Everything went smoothly! Food was tasty, crew was pleasant. Really cannot complain!
Golf Bags never made it on the flight. Very expensive golf bag and. Clubs,shoes, clothing. Will file a claim against Aer Lingus
Horrible. Garbage airline. Due to the strike we got a replacement plane/crew. I didn't get my exit row seat I paid for. Food was horrible. Plane was hot and didn't have AC vents.
The first leg of my 2 flights were delayed, causing me to miss my second flight and have to stay the whole night in Dublin. Super upset with this experience, and I still need to figure out how to get compensated for this.
Everything went well, but could have used a bit more legroom.
The flight got us safely from point a to point b and on time. For a transatlantic flight that isnt nothing. Flight crew was kind and professional. The seats are super uncomfortable (worse than domestic budget airlines) and the cabin was DIRTY.
Long unexplained delay, uncomfortable back row, long waits for trash collection.
Great service on the plane and by ground staff. great prices. I was able to change seats on the plane. The allocated seats cannot be changed when checkin in online. They have to be done at the airport if you check in at the airport or on the plane by asking a stewardess / steward.
Boarding went fast. Lisbon's gates are too small for the flights they serve.
Great pilot, textbook landing in madeira. Everything else, from booking to checkin, plane quality, seat amenities, crew engagement, and overall experience were significantly below standard. I WOULD NOT FLY TAP IF THERE IS ANY OTHER OPTION.
Worst: long walk to baggage claim Best: left on time
Got in on time. Food was the worst ever. Comfort was terrible. Check in was incredibly bad.
The flight schedules are better than some airlines. Their website is terrible, it doesn’t store any information so every time you fly you have to re-enter the data. The flight was late taking off but we still got to our destination on time.
Flight delayed by >1 hour. Long boarding involving riding a shuttle to the plane.
When I tried to enter my identity details, your app told me information was missing but did not highlight the missing data. This was frustrating. Also, there was an unexplained delay of about 2 hours in taking off. This was also frustrating. Otherwise the experience was good.
The flight was delayed without any type of notice. After passing through the gate, people were lined up at the passages boarding bridge standing for about half hour with no clue when they can board after ‘boarding’. No explanation or indication of the new departure time. All you can do is standing up and waiting.
First, I was moved from my scheduled flight at 10:45 to 6:30. Bad form as I had a scheduled lesson in the morning that I couldn't get a refund for. Second, we were bused out to the plane and bused back to the terminal and sat and sat all with NO explanation until the end of the long wait. Third, once we boarded the plane, we again sat for at least an hour WITH NO EXPLANATORY ANNOUNCEMENT. Plane left and arrived 2 hours late. I missed a train connection adding hours to my trip home. Lastly, it's time the airport is upgraded or TAP gets priority for walk-on gates. As a 74 year old, carrying my carry on luggage up and down stairs between the terminal and the plane is a pain. Might be the last time I fly TAP.
Cancelled flight TP225 from LIS to MIA till next day
