€57 Find Cheap Flights from Shannon to Portugal

Courteous and warm. Good experience while traveling back with an infant.

Flight got diverted because of an emergency and the crew were fantastic and probably saved that passenger’s life. While in emergency landing some measures could have been taken to prevent additional delays. In general not great experience with BA. I used to fly BA years ago all the time, very disappointed by the whole experience, seats were tight, bathrooms tight.

1. I was charged 2 times for luggage at check in 2. It was NOT British airway the entire way - apparently American Airlines connected from London to Miami 3. Lost luggage in London- hopefully will arrive to. In short, nor a good experience

Boarding could have been better organized. The one member of staff disappeared for a while so boarding by group relied on honesty.

I liked BA land team for boarding, the food, entertainment should be considered to be improved

5 days later I have not yet received my luggage so terrible and unacceptable

The A350 is a great plane but BA's seating was incredibly tight (eg compared to the same plane as flown by BA's partner Finnair) and with a middle seat it was very claustrophobic

The seats in airbus from LA to London are uncomfortable. They are too narrow. I am a slim person but felt cramped. The way the seats are laid out really hinders privacy. You are forced to look at the person next to you which is awkward, Also the entertainment on the same leg was limited. The crew was excellent and attentive and the food was decent. The seats on London to Delhi leg were way better. The crew again was very attentive and polite.

Check in staff were rude and argumentative with most passengers. Overly scrutinizing with baggage allowance. Delayed, again. Becoming the norm with BA.

Brand new plane and excellent customer service, also on time departure and arrival at LHR.