The space was tight, hardly any leg room and the crew surprisingly were busy and did not take the time to attend to passengers, felt rushed. There was a delay for check in since the systems were down the airport staffs were accommodating
I was denied lounge facility at airport. Explanation was not satisfactory.
The food is not good and also if you ask crew to bring something they say ok I will bring but you will never get it. Please they should listen good to passengers
Seat experience average as they use old 777 for must flights despite full load. Qr fares are higher than other airlines for same routes so they should at least upgrade the planes . Food is average and same dishes for months on most routes I travelled at least - the Arabian rice dish “Maqboos” on every flight for months - I am sure there are other food Arabian dishes ?? It’s become boring ! Crew is always good which makes up for these things but hey confirm us what we need
Overall good. Food choice in business class is a concern as same dishes on every flight for months. Crew is great and seats on this sector were fine . They need to have more variety in dining
There was not enough food for everybody. Some dishes were missing.
The overall flight experience between Doha and Kolkata was satisfactory. The staff onboard were notably engaged, responsive, and enthusiastic, providing a level of service that stood out, especially when compared to the less attentive crew on the earlier leg from Heathrow to Doha. Their eagerness to assist made the journey more pleasant. Additionally, the time spent at the Silver Lounge in Doha contributed positively to the experience. The lounge offered a comfortable and relaxing environment, with adequate amenities and attentive staff. Overall, both the flight and the lounge experience in Doha met expectations, making for a smooth and satisfactory travel experience.
Do not overbook flights and kick out confirmed ticketed passengers :-(
Being a QR Platinum member traveling in business class, I expected the staff to be more courteous. Unfortunately, the lady staff was rude attending business class 1K side.
Overall experience was OK. Seats were truly uncomfortable for such a long flight. Food quality was mediocre at best. The staff was great though!
Flight was delayed due to slow boarding process by etihad. Update food options and movies as well.
Used to Etihad employees are very rude and unprofessional but now better than before over all is okay now
The staff were wonderful but the seats weren't very comfortable for a bigger guy like me.
we were delayed from Athens to Abu Dhabi by an hour and a half, so I had trouble connecting the flight from there to Bali. It could have been done had they waited even 15 mins. There was another lady who was in the same boat. By the time we were half way across the terminal, they have actually already issued different flights for us to go Jakarta then to Bali. Not to mention the inconvenience of waiting over 4 hrs at the airport and the subsequent inconvenience, we did not arrive to Bali till after 800pm the next day, which means I paid for the hotel for nothing when I could have been there before noon the next day! There was little explanation. It was just as well I needed some assistance getting around, otherwise the 2 of us would have been completely lost! Not going to fly with them again!
The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that
This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.
Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.
Needs better seat for business class. My seat was falling apart. Also no WiFi on that flight
Boarding catastrophic let alone have to claimb the plain rather than using jetway. 5.5 hr delay leaving had to do stop in Lgw for a new crew which further compounded the delay. Connecting flight would not wait and had to pend a night in a hotel. Curiously my seat would not go full flat.
In never flown this flight, because my flight coning from Barcelona was delayed.
The experience was great. A330 needs an upgrade between RDU and FRA and vice-versa.
Nearly every flight was delayed, I missed a connection at one point and the solution was unbearable. Added nearly 12 hours of travel time to my itinerary and was given no recompense.
Seats were extremely hard and uncomfortable. as well as very narrow even though I paid an extra $230 for upgraded preferred seats. Very disappointed in the downtrend of Lufthansa and United Airlines.
The only thing that the airport can improve which will help Lufthansa from delay flights is to warn the passengers that are flying to the USA to be earlier to the gate due to the documents check that in our case delayed the flight
Extremely tight connection in Frankfurt. Tickets with one hour layover are not realistic even with first flight being on time. Just barely made it and ran most of the way. 😬
The food was straight up bad not gonna lie, seats are uncomfortable so I had to re-adjust my self most of the time, delayed our arrival time by alot.
They don't really offer snacks or water as much. but it was perfect.
Terrible experience. I was stuck in Germany for two full day because your flights can't leave on time. You guys suck!!!
When they gave me the ticket in Turkey, they did something wrong, and my ticket did not match with my passport in Munich I got into the line, but because of the problem, I was the last one got into the airplane. They had to solve the problem. Couple people asked to turn the air condition down, but they said that it was broken, we were freezing inside the plain. Food and snack was really poor. I bought this ticket by thinking that I was going to fly with Lufthansa, but it turned out United airlines. I will be more careful from now on, I will try not to use KAYAK. I had bad experience while I am going and coming back. United Airlines did not make it easy.
was having emergency they keep dalying the flight I miss hull my trip and united airline charges me &100 for bags and I spent more thin $320 at airport for my family and when I get back samthing Daly my flight in muc I lost flight in Chicago I spent another &220 at Germany airport for no reason I should get refunded it’s very hard when total off us 7 people buy food at airport
