Economy extremely cramped. Dinner was not good. Breakfast was quite good. Crew was excellent.
If I have to decide again definitely I will pick another Airline…..British Airways NO MORE.
The Heathrow team was no prepared for the number of people who were coming through at that time of the morning, it seemed they were also experiencing shift change. The lines were incredibly long and moved at a snails pace. A airport rep walked by me, I presented my boarding pass to her and asked if she thought I would make the my flight If I stayed in the current lane. The look on her face told me I was not going to make my flight. She then whisked me to another lane, got me through the line and i ran to the gate and boarded my flight with only seconds to spare. It was a frustrating experience, which BA had nothing to do with. BUT after getting onto the airplane, the flight team was welcoming and I felt a huge sense of relief. Thank you to the BA flight team!!!
Excellent service smooth flight f or the most part food was right now.I'm expectedly good.
The flight was not too long, so entertainment and food were not applicable, but the crew was really nice and kind. The flights left 30 minutes late but either made up the lost time or it was calculated into the flight time, which was very important for people who connected to another flight at that huge airport.
Flight was delayed hours which caused us to miss our connection and lose a day of vacation. CHS staff was great.
it didn’t happen!!! they canceled it like 15 hours before the flight and made me find my OWN replacement flight and talk to them for FOUR hours!!!
I had paid for my family to sit together on the plane. When we got to the plane this wasn't the case and we were separated. meanwhile the lady sitting next to me told me how she didn't pay and were all sitting together
They ran out of headphones so my 3rd daughter couldn’t use the onboard TV the entire flight. They also rain out of food, so my 1st daughter didn’t get to choose her entrees or snack (chicken or cheese) because by the time they got to the last row they only had chicken left. Luckily she is not a vegetarian.
The flight was delayed, and delayed some more. But there was more room on this plane than the one that flew oversees! There was no food or entertainment, but that’s ok, it’s a short flight
