Horrible, they forgot our luggage, the food was terrible, the crew were rude, the flight was delayed, I hated every aspect of this flight
The flight was delayed so connection was missed. In Istanbul we were taken to a hotel and no one in the hotel knew so we had to wait hours in the lobby of the hotel while the airline and hotel coordinated. The airline staff is rude at times
The ac did not work and the plane was deployed for the AC BUT IT NEVER WORKED. I have high blood pressure and I was SWEATING AND NEARLY PASSED OUT. Do better.
For me it was a good experience… thank you Turkish Airlines
Professional & courteous cabin crew. Food was very good even in economy class
Internet connection was very weak, did not connect at all. Seat comfort was poor, buttons didn't work properly. Overall not impressed in business class.
The plane is cramped and there is no space to move. The seats should not recline because when a person in front drops their seat you are trapped and you can't even see the entertainment screen because it is right in front of your face. I like that checked luggage is included. The food tasted good but they ran out of breakfast choices. The crew is nice.
Check in was not available online. It was super long line to check in
The boarding was confusing everyone asking each other the same question is this going to Dxb? The seat was awful felt like your sitting on a bench. I would not recommend it to anyone.
Did not expect no entetainment, food was ok. No alcohol on a. International flight
The only thing that the airport can improve which will help Lufthansa from delay flights is to warn the passengers that are flying to the USA to be earlier to the gate due to the documents check that in our case delayed the flight
Sorry, I’m not a fan of United. The seats are just too cramped and uncomfortable if you are traveling very far.
Easy 1 hour flight and right over the Alps, pretty cool!!
Plane was crowded, seats narrow, legroom nearly nonexistent. The entertainment feature didn't work for my row and nobody was able to/interested in trying to repair it. This flight was in direct contrast to a very comfortable Lufthansa flight from RDU to Frankfurt about a week earlier.
Wonderful I upgraded from premium economy to business and it was totally worth it. The crew was fantastic. Very attentive positive. They made me feel right at home. We were on a 747 business class second story seat and it was fantastic.
Terrible experience. I was stuck in Germany for two full day because your flights can't leave on time. You guys suck!!!
The flight didn’t happen with Lufthansa. It got canceled with no reason given and all I received for my troubles was €20. People make travel plans for a reason and when the flight was rebooked, it was delayed for 4 1/2 hours on Austria Airlines. The flight attendants were of zero help. They just wanted to stand and look pretty. I hope to never fly Austrian Airlines again. Horrible!!
Terrible. Had to go through customs and pick up our luggage. Then they said we couldn't make our connecting flight to MKE when we had 35min before takeoff. There were no other flights out on any airline so we would've had to spend the night at ORD. We were able to get a ride to MKE at our expense instead. Ridiculous that they would not allow us to try to make the flight, which we would have. Assuming rechecking the luggage was the problem. They should not have listed this as a viable connecting flight if there was no chance in making it. There was 4 people in our party.
Still haven’t finished the flight. Day 2. Missed flight connection for reasons not explained and had to spend night at hotel. Booked on early flight next morning and had to deplane for technical issue. So tired. Not happy. Seat changed to ver back of plane like they did on the outgoing flight. This airline is second rate at best. Bad form. Never again. Not duly compensated
Lufthansa employees they has to work more with the customers and they delayed the flight for two hours every 20 minutes every 20 minutes every 20 minutes every 20 minutes
