Food choices were very limited. Taste of the dishes was average.
Oh my gosh, I loved my experience with United! they made me want to travel more often.
Fight was delayed an hour due to operational issues ,then further delayed due to ground control for a total of about 1.30 hours. Salad was completely frozen and flatware was so cold you could barely handle it. Crew was friendly and professional and the flight was smooth. The aircraft was clean and well-serviced.
We were delayed 3x and because I didn’t purchase my tickets directly from United Airlines I was told I Have to take care of it myself so I called Underpricer and they helped me but before I changed my flights I took the risk of sticking by what my tickets were and was lucky to have gotten on the original all flight with only 15 mins before take off. not sure if I will do this again
Delays from united along with Newark air space caused delays. But an average flight! Unfortunately we come to expect delays from the airlines.
Had a crying baby and a toddler behind me so it was difficult to get comfortable. Searing was tight even for a relatively small person like myself (5’8” 155). Fast flight but arrived so early the gate assigned was still occupied by another plane so we had to wait for about 20-25 minutes to get reassigned to a new gate and get over there.
ANA was great. United was horrible. They bumped us from economy plus to economy and were supposed to contact us for a refund but no luck. We booked the seats 9 months in advance.
There was no air on the plane and it was very hot.
Never nice, United Express partners always do an amazing job.
Did not have enough time from Venice seaport at Ravenna to get to Venice airport in order to make the scheduled flights. Need to have at least 3+ hours from ship docking to airport.
Economy middle seat was so narrow that I could not sit back comfortably with passengers on either side of me. Over the 9-hour flight, with my body slightly twisted most of that time, my previously-healthy left knee became very painful, even though I got up to walk multiple times. The knee is still painful 3 weeks later. Otherwise, it was a nice flight, but I was crippled over my entire vacation.
Liked the lounge in Toronto. The filmed safety information featuring a tour of Canada was amusing, maybe confusing to those with out English or French, or flying for the first time. With a few exceptions, personnel were polite and helpful.
The flight was delayed 2 times. The 2nd time with no knowledge of why.
To receive in the morning an email and a sms that the flight has been changed at the last minute the flight from 14:00 Paris Montreal (arrive at 15:45 )to the flight of 12:00 Paris Toronto ., than Toronto Montreal arrive at 21:00 . It couldn’t be worse to be able to change for 2 hours ahead !!! And meanwhile changing the flight from direct flight to indirect flight it s not respectful at all !!!!
Regarding the onboard entertainment system: the dual audio jack plug is not compatible with a standard jack. I had to listen to the audio in one ear for the whole flight. The airline should hand out adapters. The touchscreen was flaky, sometimes it reacted to touching it, sometimes it didn't.
I liked Air Canada crew, very profession, the food was excellent. The boarding was fast but has room for improvement. My monitor screen wasn't working at all so I had no entertainment.
The air crew were nice and friendly and the flight itself was uneventful. ATC control delayed our departure for 90 minutes, It was chaos in Montreal for those making connections but the AC ground staff did a good job helping.
Online checkin could be easier. 24 hours out I had to search for way to check in, only later did Air Canada post it. Seats on the Montreal to Barcelona flight were horribly uncomfortable. $100 to check in a bag on an overseas flight is not a reasonable price. No wonder there were overloaded carry-ons.
Orderly boarding. Passengers should be made aware that no food is being provided
My place was cancelled at the last minute throwing my traveling schedule off. I barely made it on the last ferry home.
A 13 hour flight with no food apart from what they offered from a menu you had to pay for. On top of that, there were no blankets, so during the flight when the cabin temperature dropped, everyone was very cold. Neither of these things were highlighted at the time of booking. This is the worst long-haul flight I’ve ever encountered.
At Barcelona, you have to get your passports checked before going to the E gates so give yourself time for that. The restaurants around the D and E gates are really limited compared to prior to passport control. On boarding, the gate staff tried to charge me EUR100 for my carryon, saying it was too big. I put it in their ‘measurement box’ and it fit with the top slightly protruding where the handle was. The gate staff then said my bag was ok to carry and put an ‘approved’ tag on my bag. I was bussed to the plane I boarded a ‘Level’ carrier which I had not heard of before. If you booked through a code share like American, you will be served food and alcohol on the plane. They do not provide complimentary ear phones or blankets. The internet was free but only for texting. WhatsApp worked but Spotify did not. Entertainment choice was adequate, movies were old and selection was limited. On arrival at LAX, my checked in bag was damaged as the wheel was broken. I am taking this up with Iberia. Their website and customer service was moderate in terms of user friendliness. You have to have all your documents and prepared to be patient and persistent. Let’s see how this goes. All n all, for the price I paid, I would recommend Level.
Excellent with no delays and according to the time schedule.
Flight LIN MAD. Checkin was fine (but I must admit that being a Platinum member I skip the lines). Security was fine (they have the new machines where you need not take laptops or liquids out). Longe was OK (BA). Boarding was a mess, the boarding gate personnel were rude and some should simply not be in a customer facing position. Flight in itself was fine, usual Iberia European coach. We were on time and actually time to deliver luggage was better than normal for Barajas
Overall a great. However, the seating is way too narrow, for guys with any shoulder width. Luckily the crew moved the guy next to me, or it would have been miserable.
The connection required us to travel from terminal A to terminal E with very little time in between flights. While waiting in line, we were called to the service desk to provide our passports. We provided our passports at time of check in, assuming that American Airlines doesn’t communicate well with Iberia, this was a headache.
N/A - missed the flight because of the delay in flight to Madrid
Outstanding. plane was a bit dated but safe and clean
I was not aware there was a $100 bag fee per bag. Not on the way there and I booked round trip.
Horrible see last review they lost my bag had to sprint to gate no inflight wifi
