This portion of the flight was through Indigo. A local carrier. So all economy seating. No real service some refreshments for purchase standard economy stuff.
You should not have to pay for WiFi in business class
Overall very positive. Boarding was quick and organized. Cabin was clean and seats were reasonably comfortable. Cabin crew was excellent and the meals provided were also of good quality
This fight left ahead of time which meant it arrived early which was great. Staff were very professional, but as with all these Short hop Flights the food was a disappointing snack There was no entertainment on this flight, but I did not expect any
They only had vegetarian food left on the flight which I wasn’t happy about. I didn’t get any food to eat at all.
Great boarding, great short flight but no entertainment whatsoever and no wifi. Prepare to disembark by a staircase.
Great boarding, great short flight but no entertainment whatsoever. It was supposed to have wifi but that did not work.
Transfer at CDG to connecting KLM flight to Amsterdam was a NIGHTMARE. LONG WALKWAYS, NO MOVING WALKWAYS, POOR signage, Have to take a train & No staff visible to help navigate the maze. AVOID TRANSFER AT CDG AT ALL COST.
Good flight with KLM, friendly staff. Food was good, had much worse on other airlines. Selection of drinks also good enough for us. Entertainment was also good. The economy seats are ok and that’s it. For a 12 hour flight I think a little more comfort in the economy seats in pitch and softness would be highly appreciated by the customers and can makte the difference.
Good food. Excellent crew service. Clean aircraft. Narrow seats and isle.
The space was tight, hardly any leg room and the crew surprisingly were busy and did not take the time to attend to passengers, felt rushed. There was a delay for check in since the systems were down the airport staffs were accommodating
Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.
Delayed my flights and no communication. We end up spending 6 hrs in Doha. No food or any concern from the airline. Terrible
Do not overbook flights and kick out confirmed ticketed passengers :-(
Wasn’t allowed to continue with the purchased tickets because I hadn’t been able to go on the first scheduled leg.
Food was good, attendants were friendly. Seats were not comfortable. Did not receive any amenities such as eyemask or earplugs that would have helped sleep. Additionally a large group of passengers boarded very late into boarding and were a disruption for almost the whole flight. Flight attendants did their best but the kids were making so much noise, kicking seats, and half the time no adult was sat with them so they weren’t being managed.
I had first class service from them. A little late taking off, but no major problem
they give hard time at checking, they not allow computer bag or purse
Fantastic, the 787-9 is a very beautifully designed plane and it was a pleasure to fly in the Qsuite. The suite did feel slightly smaller than the 777 variant, and the suite door also felt smaller, as I felt more exposed as passengers and crew walked past. Food was too notch, and the service was fantastic. I wish they’d enforce boarding zones more effectively, but otherwise they did really well.
They shld provide food. Between food they are giving 10 hours gap which is toooo much
One of the best flights I have been on in a while. Food was excellent. The chair-back screens in economy were A+. The crew was friendly and helpful.
Food is getting worse. They use to be different than other airlines. Their economy classes food sucks. Stuff was very helpful.
Unbelievable food and service! Chefs are amazing onboard. WiFi spotty
It was my first time flying with Turkish Airlines, but I found the staff—from the airport to the cabin crew—to be somewhat dismissive and overly direct. This experience left me feeling discouraged about even considering a visit to Turkey in the future.
Make sure to request a vegetarian meal in advance. They printed out menus for all passengers with the options but by the time they were halfway through (for breakfast and dinner), the vegetarian options were already all taken.
The WiFi setup on the plane is needlessly cumbersome. Simplify the interface and login.
they have cancell the flight for no reasons and 24 hours my parents were in the Airport they did not give them any hotel any food, I hate Turkish Airline.
Everything was great except that everyone were putting backpacks and small bags in the overhead compartment instead under the seat so there was no room for carry on-s
Seat changes at the last minute Horrible checkin process Sad to see excellent airport with very poor service
Their weakness is in boarding. Business class rarely boards first and there are no announcements explaining delays, so customers are always left waiting and wondering why boarding has paused.
Was very good, was happy with the way staff were smiling and how they were approachable
A child was loud throughout which made the trip less than optimal. Crew was great and professional. They need to change the automatic seat belt announcement which is too loud and had other unneeded words like "this is XYZ announcement number one'
Love the dreamliner plane. It's such a smooth ride, I don't notice that it's 15 hours in the air. The staff are great and they don't overstuff you with food.
I really like this airline. The staff are lovely and friendly, the planes are tidy and unfussy. I would rate them at the top of the African Airline carriers.
Delayed by 4 hours with inadequate advance notifications which caused us a lot of consternation and angst. I will never fly or recommend your airline again
Flight was changed 3 times, from a night flight to a day flight, and then delayed by 5h…
Kenya Airways delayed my flights for 7 days. Each delayed, they notified me last minute. This is ridiculous.
The kindness and good humor of all the people who this flight possible was a joy.
Awful, we had a delay of 3 hrs, impacting in my transfer flight to Cape town, and Kenya airways didnt do anything. They sent me twice to transfer services in Nairobi, not been available to sleep (from 1 am to 5 am); without any update.
It's the only direct flight between Accra and Nairobi, and you pay for it! Food is better on Asky. No entertainment on flight from Accra to Nairobi, but there other way did have screens. Generally timely boarding and departure.
Check in was madness. Boarding was madness. The flight itself was OK, and the flight attendants were nice. Connection to my next flight was two hours. But based on my arrival gate in Cairo, and next departure gate in Cairo, the whole two hours were needed given the inefficient procedures. At the end of my journey (connected to Lufthansa after Egyptair), my checked luggage did not arrive, and after 4 days, has still not arrived.
Everything was ok except cleanliness of the plane, it was poor.
It was appalling! Using small aircraft for 5 hour flights is ridiculous! No legroom, terrible food, no drinks apart from water, tea and coffee (once only) makes it a terrible experience. The cabin staff really badly handled the behaviour of an extremely obnoxious woman who insisted on fully reclining her seat for the duration of the flight with a very tall man behind her. She abused his and the staff and they were not able to deal with her at all other than to tell the man that they are reclining seats and they could not prevent her from doing so. They were also very slow to react when a large nu of passengers stood up and started taking their luggage out of the overhead bins whilst the aircraft was still taxiing at Heathrow. I will never fly Egypt Air again! I know this isn’t the airline’s fault but the security at Cairo airport was a joke. With the terrible security record on flights out of Egypt, they really need to take it seriously. Scanners weren’t working, liquids were allowed on, only one person operating the cray machine and searching bags caused a massive backlog of people…I’m convinced you could have got anything onto that plane if you were determined enough. By the way, it was the same story in Aswan airport.
The plane was old and several things were broken including my seat. The sinks in the restrooms didn’t drain. The armrest on my seat was broken so the seat was constantly reclined. The tray table was broken. The fabric was coming off the seats. The overhead bin doors wouldn’t stay locked. The hotel accommodation was disgusting.
Boarding was chaotic and disorganized, and the foot rest to my seat was broken. But the food was good and the flight attendants were kind and attentive.
So bad we never travel with Egypt air bad service smells bad food bad Ching my sets to back
Food was terrible (I tried the beef plate). Service is improved. The plane is new so it was good enough
Horrible old filthy airplane with brooking seat and entertainment system
Boarding was a nightmare. Still the B773s don’t have WIFI and are a something from the 90s in terms of comfort.
Cairo airport has probably the most stressful and overcomplicated security system in the world. Can't really blame Egypt Airlines.
