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My schedule flight was rebooking and changed to Chicago, then I did not used the flight from Dulles to Savannah

No food just water No entertainment possibilities. No jacks to charge phone or anything

Did not happen. Cancelled and rebooked on flight to Frankfurt and then to Berlin. Lost luggage at Frankfurt change.

The plane was 3 hours late. What more can I say?!.. This, plus my horrendous experience of the second leg of my trip in where the plane had to be boarded (off and on) without escalators.. but not-covered outside regular steps…!! No… this is my last flight with Lufthansa!! Never again!

The connection between my income flight and the outgoing flight was slightly late and they would not hold the next flight for 7 minutes. The next flight was 4 hours later and we were issued a stand by ticket. So we had to wait to find out if we would even be on that flight. After boarding that flight was delayed for 40 minutes because there wasn’t a ground crew to load the luggage. The airline is not living up to it reputation.

The hot towels before the second meal was an unexpected surprise. The crew was attentive and personable, and that’s a lot on a nine hour flight. And the hot pretzels were a kind of “auf wiedersehn “ to Germany.

Good flight overall But aircraft is little old- 747-400. Hence it is spacious compare to newer 787 dreamliners Asian vegetarian food was reasonably good

Lufthansa has outsourced their ground crew to a company in Bengaluru. This company is really not dedicated to customer service. Very disappointed as this does not reflect Lufthansa’s service that I remember from before.

Entertainment system have to be updated. Allied partners charging money for alcohol - in fact international flight.

The plane was comfortable and spacious. Unfortunately it was delayed and I had to pay for coffee.