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FAQs about flying with Kenya Airways

  • What is Kenya Airways' carry-on size allowance?

    On board Kenya Airways flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the Kenya Airways assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Kenya Airways fly to?

    Kenya Airways offers direct flights to 44 cities in 33 different countries. Mombasa, Nairobi, and Johannesburg are the most popular cities covered by Kenya Airways.

  • What is Kenya Airways’ primary hub?

    Kenya Airways concentrates most of its flight operations in Nairobi.

  • How does KAYAK find such low prices on Kenya Airways flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Kenya Airways.

  • What’s the cheapest route that Kenya Airways flies?

    In the last 72 hours, the cheapest route flown by Kenya Airways found on KAYAK was from Nairobi to Eldoret, with a price of €117 for a round-trip.

  • What are the most popular airports for Kenya Airways flights to depart from?

  • Is Kenya Airways part of an airline alliance?

    Yes, Kenya Airways is part of the SkyTeam airline alliance.

  • How many destinations does Kenya Airways fly to?

    In total, Kenya Airways flies to 45 destinations.

See more FAQs

Kenya Airways customer reviews

6.8
OkayBased on 279 verified guest reviews
6.2Entertainment
6.8Comfort
6.3Food
6.9Boarding
7.6Crew

Pros +
Cons -

Show reviews that mention
Traveller rating:
Sort by:
K
10.0 Wonderful
NBO-JRO
Always lovely.
K
10.0 Wonderful
JFK-NBO
The kindness and good humor of all the people who this flight possible was a joy.
A
6.0 Okay
AMS-NBO
It's okay
J
2.0 Poor
NBO-JNB
Awful, we had a delay of 3 hrs, impacting in my transfer flight to Cape town, and Kenya airways didnt do anything. They sent me twice to transfer services in Nairobi, not been available to sleep (from 1 am to 5 am); without any update.
S
6.0 Okay
ACC-NBO
It's the only direct flight between Accra and Nairobi, and you pay for it! Food is better on Asky. No entertainment on flight from Accra to Nairobi, but there other way did have screens. Generally timely boarding and departure.
W
10.0 Wonderful
JFK-NBO
They fed me at the right time the flight was smooth and the captain explain everything
K
2.0 Poor
NBO-JFK
Terrible. No customer service.
K
2.0 Poor
JNB-NBO
Flying portion was fine. Below average comfort. We had 2 canceled flights and got stuck in 2 cities which took us 3 days to get home. Kenya hasn’t done anything or even reached out to us after complaining.
D
2.0 Poor
NBO-BOM
Flight cancelled due to strike action
V
2.0 Poor
DAR-NBO
Terrible

Kenya Airways flight status

Fri 12/20

Kenya Airways route map – Which destinations does Kenya Airways fly to?

Find out which destinations you can fly to direct with Kenya Airways by entering your departure airport. If you want to know whether Kenya Airways flies a certain route, enter both the departure and destination airport before hitting search.
Fri 12/20

All Kenya Airways flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun
202Nairobi (NBO)Mumbai (BOM)6h 15m
205Mumbai (BOM)Nairobi (NBO)6h 25m
489Dar Es Salaam (DAR)Nairobi (NBO)1h 25m
488Nairobi (NBO)Dar Es Salaam (DAR)1h 30m
419Entebbe (EBB)Nairobi (NBO)1h 15m
305Dubai (DXB)Nairobi (NBO)5h 15m
508Nairobi (NBO)Accra (ACC)5h 40m
509Monrovia (ROB)Accra (ACC)1h 50m
509Accra (ACC)Nairobi (NBO)5h 40m
508Accra (ACC)Monrovia (ROB)2h 0m
402Nairobi (NBO)Addis Ababa (ADD)2h 0m
307Mombasa (MBA)Nairobi (NBO)1h 0m
307Dubai (DXB)Mombasa (MBA)5h 25m
461Bujumbura (BJM)Nairobi (NBO)1h 40m
403Addis Ababa (ADD)Nairobi (NBO)2h 10m
259Victoria (SEZ)Nairobi (NBO)3h 10m
756Nampula (APL)Nairobi (NBO)2h 30m
756Lilongwe (LLW)Nampula (APL)1h 15m
756Nairobi (NBO)Lilongwe (LLW)2h 15m
3New York (JFK)Nairobi (NBO)13h 30m
2Nairobi (NBO)New York (JFK)15h 0m
350Nairobi (NBO)Juba (JUB)1h 45m
534Nairobi (NBO)Lagos (LOS)5h 15m
304Nairobi (NBO)Dubai (DXB)5h 25m
117Amsterdam (AMS)Nairobi (NBO)8h 20m
351Juba (JUB)Nairobi (NBO)1h 40m
274Nairobi (NBO)Port Louis (MRU)4h 20m
306Mombasa (MBA)Dubai (DXB)5h 35m
306Nairobi (NBO)Mombasa (MBA)1h 0m
515Dakar (DSS)Accra (ACC)3h 5m
275Port Louis (MRU)Nairobi (NBO)4h 20m
887Bangkok (BKK)Nairobi (NBO)9h 5m
887Guangzhou (CAN)Bangkok (BKK)2h 55m
100Nairobi (NBO)London (LHR)9h 55m
655Kisumu (KIS)Nairobi (NBO)0h 50m
670Nairobi (NBO)Kisumu (KIS)0h 50m
101London (LHR)Nairobi (NBO)9h 10m
760Nairobi (NBO)Johannesburg (JNB)4h 15m
533Lagos (LOS)Nairobi (NBO)5h 20m
256Nairobi (NBO)Antananarivo (TNR)3h 20m
555Kinshasa (FIH)Nairobi (NBO)3h 30m
554Nairobi (NBO)Kinshasa (FIH)3h 20m
414Nairobi (NBO)Entebbe (EBB)1h 20m
592Nairobi (NBO)Douala (DLA)4h 10m
593Douala (DLA)Nairobi (NBO)4h 20m
494Nairobi (NBO)Zanzibar (ZNZ)1h 20m
495Zanzibar (ZNZ)Nairobi (NBO)1h 20m
471Kigali (KGL)Nairobi (NBO)1h 30m
116Nairobi (NBO)Amsterdam (AMS)9h 15m
267Moroni (HAH)Nairobi (NBO)2h 30m
112Nairobi (NBO)Paris (CDG)8h 40m
784Nairobi (NBO)Cape Town (CPT)5h 45m
785Cape Town (CPT)Nairobi (NBO)5h 45m
266Nairobi (NBO)Moroni (HAH)2h 30m
474Nairobi (NBO)Kigali (KGL)1h 30m
706Lusaka (LUN)Harare (HRE)1h 5m
706Nairobi (NBO)Lusaka (LUN)2h 50m
706Harare (HRE)Nairobi (NBO)2h 55m
257Antananarivo (TNR)Nairobi (NBO)3h 20m
886Bangkok (BKK)Guangzhou (CAN)2h 55m
511Freetown (FNA)Accra (ACC)2h 30m
510Accra (ACC)Freetown (FNA)2h 20m
761Johannesburg (JNB)Nairobi (NBO)4h 5m
886Nairobi (NBO)Bangkok (BKK)9h 31m
793Cape Town (CPT)Victoria Falls (VFA)2h 50m
793Victoria Falls (VFA)Nairobi (NBO)3h 15m
520Abidjan (ABJ)Dakar (DSS)2h 50m
521Abidjan (ABJ)Nairobi (NBO)6h 25m
521Dakar (DSS)Abidjan (ABJ)2h 55m
520Nairobi (NBO)Abidjan (ABJ)6h 5m
113Paris (CDG)Nairobi (NBO)8h 5m
250Nairobi (NBO)Victoria (SEZ)3h 15m
426Nairobi (NBO)Arusha (JRO)1h 0m
255Dzaoudzi (DZA)Nairobi (NBO)2h 30m
254Nairobi (NBO)Dzaoudzi (DZA)2h 30m
782Nairobi (NBO)Livingstone (LVI)3h 15m
782Livingstone (LVI)Cape Town (CPT)3h 10m
704Harare (HRE)Lusaka (LUN)1h 5m
704Nairobi (NBO)Harare (HRE)3h 0m
792Nairobi (NBO)Victoria Falls (VFA)3h 15m
704Lusaka (LUN)Nairobi (NBO)2h 40m
792Victoria Falls (VFA)Cape Town (CPT)3h 10m
464Nairobi (NBO)Bujumbura (BJM)1h 40m
427Arusha (JRO)Nairobi (NBO)1h 0m
More flight routes

Kenya Airways contact information

Overview of Kenya Airways

Although this airline is based in Kenya, it offers flights to a variety of destinations across the world that are located in 41 different countries. For those that would like to visit Europe, you can choose from places like France, Switzerland, and the United Kingdom. If you would rather go somewhere in Asia, popular choices are Thailand, India, and China.

When you decide to travel with Kenya Airways, there are two classes for you to choose from, which are referred to as Economy and Business. Economy will provide you with standard benefits like snacks, drinks, and access to the plane’s entertainment system, while Business comes with a larger seat that provides more legroom, priority check-in, priority boarding, access to the airline lounge, and a gourmet meal.

Kenya Airways is known for having many connections with other airlines, such as KLM, which owns part of the company. Additionally, the airline is a member of both SkyTeam and the African Airlines Association, both of which are air alliances. They also maintain codeshare agreements with many other international airlines, including Air France, Delta Air Lines, EgyptAir, and Precision Air.

This airline has 40 planes that make up its fleet, with almost all of them being either Boeing or Embraer. Although the Embraer 190AR is the company’s smallest plane, it is the aircraft that is used the most often, as it is best suited for medium-range flights and can fit almost 100 passengers. For longer trips, the Boeing 787-8 is commonly used instead, as it can fit over 230 passengers and has a substantial amount of space for Business Class seats.

Kenya Airways information

IATA codeKQ
Routes100
Top routeNairobi Jomo Kenyatta Intl Airport to Mombasa
Airports served45
Top airportNairobi Jomo Kenyatta Intl

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Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.