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SriLankan Airlines customer reviews
6.9
Based on 80 verified guest reviews
7.6Crew
6.8Boarding
7.0Food
6.4Entertainment
6.9Comfort
Pros +
- "Quality of food, great wine" (in 27 reviews)
Cons -
- "Check-in Colombo was chaotic, no supervisor on duty to help organize the passengers" (in 10 reviews)
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From the checking, ground handlimg was very poor.seems new personal on duty,people qho suppose to be teaching them didnt see around.new people may mislead passenger, as of flt info boards, not give proper info.even informatiin counter people dont get uptodate info.makin big ques, totally disaster.guests were not happy about it.even boarding to aircraft some BC class pax sent to aft staircase, some aft pasx sent to front door.poor ground handling.may need to improove.
Nice crew.flight delay fromBKK for some ground prep issue I guess, crew serve well to guest, and respect to guest as well. As usual AC is old,and nt much comert in compare to other rehional airliners.other than that.all good
All good, on time, depart.only bad side was, airxraft is too old to be in business.hope ailine will manage somethinv somewhat.all good
Flight was on time.food is as usual good.Aircraft is old.old A320, seats aithout any display.crew serve well
Was good, comparatively. A330, with good crew set.on time depature. And crew try there best, to make thing efficient.
Spesific ,Crew and cabin manager, look after all pax on board despite being in a old A320 equipment.Got free seat upgrade as well,but old style seats, no much comfert on it.But food and the spesific crew, was amazing.maintain airlanka standerd.the cabin manager, who was so much keen,keen operate as per SOP.
Was got free upgrade, on old A320.aircraft is out dated kind of.bt service ,cabin manager, tried there best.and food was excelent.
When flying from Indian Sector, should be more prepared with Indian food
KAYAK Real time status update is not accurate.the flight inbound rejected and go around.and came back and land. Delay abt 30 min.still shows ontime.track ur self if u wana real time.and cabin crew s are nicer. Aircraft is jst ok.old airplane.and in midflight ,seems have some compressor issue.airconditioning was nt work properly either.I could litarary see guests were cheking if AC is working.bt on landing it start to gv cool.which probably some one intentionaly kept .which was so bad.even breathing was bit difficult.otjer than that.for me all ok.
This leg of the trip was smoother than compared to the initial trip. Sri Lankan Airlines still have much work to do to improve the overall travel experience.
SriLankan Airlines flight status
czw. 1/23
SriLankan Airlines route map – Which destinations does SriLankan Airlines fly to?
Find out which destinations you can fly to direct with SriLankan Airlines by entering your departure airport. If you want to know whether SriLankan Airlines flies a certain route, enter both the departure and destination airport before hitting search.czw. 1/23
All SriLankan Airlines flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|---|---|---|
| 194 | Coimbatore (CJB) | Colombo (CMB) | 1h 10m | • | • | • | ||||
| 193 | Colombo (CMB) | Coimbatore (CJB) | 1h 5m | • | • | • | ||||
| 604 | Colombo (CMB) | Melbourne (MEL) | 9h 50m | • | • | • | • | • | • | • |
| 503 | Colombo (CMB) | London (LHR) | 11h 50m | • | • | • | • | • | • | • |
| 504 | London (LHR) | Colombo (CMB) | 10h 20m | • | • | • | • | • | • | • |
| 607 | Sydney (SYD) | Colombo (CMB) | 10h 55m | • | • | • | • | |||
| 606 | Colombo (CMB) | Sydney (SYD) | 10h 15m | • | • | • | • | |||
| 226 | Dubai (DXB) | Colombo (CMB) | 4h 20m | • | • | • | • | • | ||
| 166 | Kochi (COK) | Colombo (CMB) | 1h 10m | • | • | |||||
| 165 | Colombo (CMB) | Kochi (COK) | 1h 10m | • | • | |||||
| 190 | Dhaka (DAC) | Colombo (CMB) | 3h 25m | • | • | • | ||||
| 189 | Colombo (CMB) | Dhaka (DAC) | 3h 10m | • | • | • | ||||
| 405 | Bangkok (BKK) | Colombo (CMB) | 3h 30m | • | ||||||
| 229 | Colombo (CMB) | Kuwait City (KWI) | 5h 35m | • | • | • | • | • | • | |
| 230 | Kuwait City (KWI) | Colombo (CMB) | 5h 20m | • | • | • | • | • | • | |
| 470 | Colombo (CMB) | Incheon (ICN) | 7h 25m | • | • | |||||
| 195 | Colombo (CMB) | New Delhi (DEL) | 3h 35m | • | • | • | • | • | • | • |
| 196 | New Delhi (DEL) | Colombo (CMB) | 3h 35m | • | • | • | • | • | • | • |
| 605 | Melbourne (MEL) | Colombo (CMB) | 10h 25m | • | • | • | • | • | • | • |
| 104 | Malé (MLE) | Colombo (CMB) | 1h 25m | • | • | |||||
| 115 | Colombo (CMB) | Malé (MLE) | 1h 25m | • | • | • | • | |||
| 128 | Chennai (MAA) | Colombo (CMB) | 1h 20m | • | • | • | ||||
| 141 | Colombo (CMB) | Mumbai (BOM) | 2h 40m | • | • | • | • | |||
| 186 | Lahore (LHE) | Colombo (CMB) | 3h 50m | • | • | |||||
| 185 | Colombo (CMB) | Lahore (LHE) | 3h 50m | • | • | |||||
| 132 | Tiruchirappalli (TRZ) | Colombo (CMB) | 1h 0m | • | • | • | • | |||
| 131 | Colombo (CMB) | Tiruchirappalli (TRZ) | 1h 0m | • | • | • | • | |||
| 123 | Colombo (CMB) | Chennai (MAA) | 1h 20m | • | • | • | • | |||
| 264 | Dammam (DMM) | Colombo (CMB) | 4h 50m | • | • | • | • | • | ||
| 455 | Tokyo (NRT) | Colombo (CMB) | 9h 40m | • | • | • | ||||
| 404 | Colombo (CMB) | Bangkok (BKK) | 3h 35m | • | • | |||||
| 471 | Incheon (ICN) | Colombo (CMB) | 8h 35m | • | ||||||
| 454 | Colombo (CMB) | Tokyo (NRT) | 8h 5m | • | • | • | ||||
| 142 | Mumbai (BOM) | Colombo (CMB) | 2h 30m | • | • | • | ||||
| 315 | Kuala Lumpur (KUL) | Colombo (CMB) | 3h 25m | • | • | |||||
| 225 | Colombo (CMB) | Dubai (DXB) | 4h 40m | • | • | • | • | |||
| 265 | Colombo (CMB) | Riyadh (RUH) | 5h 45m | • | • | • | • | |||
| 266 | Riyadh (RUH) | Colombo (CMB) | 5h 5m | • | • | • | • | |||
| 181 | Colombo (CMB) | Kathmandu (KTM) | 3h 30m | • | ||||||
| 182 | Kathmandu (KTM) | Colombo (CMB) | 3h 35m | • | ||||||
| 314 | Colombo (CMB) | Kuala Lumpur (KUL) | 3h 40m | • | • | • | ||||
| 365 | Jakarta (CGK) | Colombo (CMB) | 4h 25m | • | • | |||||
| 880 | Colombo (CMB) | Guangzhou (CAN) | 5h 35m | • | • | |||||
| 364 | Colombo (CMB) | Jakarta (CGK) | 4h 40m | • | • | |||||
| 137 | Colombo (CMB) | Madurai (IXM) | 1h 0m | • | • | |||||
| 184 | Karachi (KHI) | Colombo (CMB) | 3h 25m | • | ||||||
| 138 | Madurai (IXM) | Colombo (CMB) | 0h 55m | • | • | |||||
| 183 | Colombo (CMB) | Karachi (KHI) | 3h 25m | • | ||||||
| 1161 | Colombo (CMB) | Thiruvananthapuram (TRV) | 0h 55m | • | ||||||
| 1162 | Thiruvananthapuram (TRV) | Colombo (CMB) | 0h 54m | • | ||||||
| 217 | Colombo (CMB) | Doha (DOH) | 5h 0m | • | • | |||||
| 173 | Colombo (CMB) | Bengaluru (BLR) | 1h 25m | • | • | |||||
| 218 | Doha (DOH) | Colombo (CMB) | 4h 35m | • | • | |||||
| 174 | Bengaluru (BLR) | Colombo (CMB) | 1h 30m | • | • |
Top airports served by SriLankan Airlines
- Colombo Bandaranaike Intl Airport (CMB)
- Chennai Airport (MAA)
- Male Airport (MLE)
- Mumbai Chhatrapati Shivaji Intl Airport (BOM)
- New Delhi Indira Gandhi Intl Airport (DEL)
- Bangkok Suvarnabhumi Airport (BKK)
- Singapore Changi Airport (SIN)
- Dubai Intl Airport (DXB)
- Kuala Lumpur Intl Airport (KUL)
- Bengaluru Intl Airport (BLR)
- London Heathrow Airport (LHR)
- Tiruchirappalli Civil Airport (TRZ)
- Melbourne Airport (MEL)
- Hyderabad Rajiv Gandhi Intl Airport (HYD)
- Kuwait City Airport (KWI)
SriLankan Airlines contact information
- ULIATA code
- +94117 77 1979Call
- srilankan.comVisit
SriLankan Airlines information
| IATA code | UL |
|---|---|
| Routes | 75 |
| Top route | Malé to Colombo Bandaranaike Intl Airport |
| Airports served | 38 |
| Top airport | Colombo Bandaranaike Intl |
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