The flight was canceled the day of the flight. United says it was FAA issue, with some 35 flights canceled and more delayed.
The ANA crew and their members were all extremely nice and caring. Shout out to the crews for working on Christmas and New Years. Y'all the real MVP
Checkin was painful and slow! Lady didn’t seem to know what was going on and couldn’t explain the delay. Seemed ahe couldnt see the computer scree and we couldn’t hear her talk through her mask.
The food for long haul was poor compared to Singapore airlines economy. Pasta plain with tomato sauce . Singapore airlines give me Hagen dash small ice cream cup it was great. The choices of dinner course Singapore air also much better The crew mostly friendly. The economy seat are as expected.
Slight delay but not bad. UA app worked well! Got regular updates of gate changes, etc. Don't have any complaints.
The flight crew was fantastic. The flight attendants were incredibly considerate, kind and attentive.
If United expects people to use their own devices for entertainment they should put charging outlets in each seating area. I arrived with 14%battery power. That is not good when you arrive anywhere and need to communicate for transportation.
I was seated to an oversized overweight person that spread over to my seat. His shoulder overlapped my seat very uncomfortable.
If other people in flight, followed instructions and were much cleaner.
You can’t checking with no carry on bag, the entertainment was awesome and the crew very friendly and polite🫶
Without any prior warning, I was seated in a row just in front of an exit row (27F), and I had no idea that my seat would not recline. However, the person in front of me did recline her seat, reducing my space. And because I could't recline to regain some space, it was my WORST flight ever.
Chairs do not recline. Finished the trip with an aching back.
The flight staff was excellent, one of the best I've had. Food and wine was very good and seats very comfortable. Luggage came out pretty quickly too considering the number of passengers. Also, excellent internet. The only thing that could have been improved on was the choice of movies -- kind of limited and not great selections.
Worst flight in years.. is not easy to flight 11 hours without entertainment onboard and the crew was not empathetic about it or even gave an apology for the inconvenience. Poor treatment to the passengers, and some responses where roughly given.
Sub par plane for an international flight. My seat was so cramped even after I paid for more legroom. i was basically in the aisle with everyone banging into me the whole time. Will not book again unless I have no other choice.
Flight was delayed by well over an hour. Communication was terrible.
I’m hoping for WiFi included. Everything else was very good
Both flights were delayed. I lost my connection on the way back. No voucher or anything was givenx I had business ticket and no support to make it on time. I got to the door running 5 min after they close. Food really bad. Breakfast in business was worst that I what I remember in economy. Even though I have accumulated many miles, I don’t think Inwill keep buying Iberia. I am a frequent business traveler.
Overall not great . We had a 4 four hour plus delay on returning and communication about the changes was poor . No updates were given on the website or by e-mail . We subsequently missed a connection , were our on a later flight and then missed all public transport for our onward journey home. Needed to hire a car at some expense . One member if staff was rude at the gate
How to get an aisle seat without paying extra? The young lady next to me was assigned the seat.
