€67 Find Cheap Flights to Bosnia and Herzegovina – Compare and Save

There was no entertainment or food service (short flight). The flight was delayed more than an hour.

Airline food is airline food, but the plane was wonderful and the seating comfort outstanding. One of my best flights in quite a while.

We boarded the plane and waited for 30 minutes ultimately for them to cancel the flight due to engineering issues.

Love the little chocolate bars, and consumer rights in EU regarding stepped refunds when flights are delayed.

Two things to note here. First, Lufthansa separated me from my small children. Apparently you need to pay extra to ensure that your children are not abandoned. This is different from KLM-Air France, where children sit with their parents automatically, and I usually fly KLM-Air France. I didn't realize Lufthansa was different on this score and is willing to leverage the wellbeing of small children to generate more revenue. Second, my flight arrived 3 hours and 54 minutes late, so I am entitled to financial compensation as per EU passenger rights regulation. From other aspects of Lufthansa's behavior during this trip, I expect that their approach to this is to start a war of attrition with their passengers to avoid giving compensation as much as possible - again, very differently from KLM-Air France. But we'll see, maybe I'll be pleasantly surprised.

Staff was rude in business class. Luggage was damaged and nothing was done about it airlines.

We were helped whenever needed and had a pleasant flight.

Absolutely inadequate transfer at Munich airport. Lufthansa sold a ticket for a flight with 45 mins transfer, and your connecting flight is actually in a different terminal. In order to get to that terminal you need to walk 10 mins to a train station, take a train, and then go through passport control. All this in less than 45 mins (deduct 20 mins for boarding)? Madness.

It never happens. I did not receive the travel info and was forced to buy another much more expensive ticket.

Next time I will pay more to have a bigger seat! But very happy with this airline!